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Job Opportunities

As the only supportive housing membership organization in New York, the Network represents over 300 nonprofit, corporate and affiliate members. The following job opportunities stem from the Network and its vast membership pool. If you're a Network member and would like to see your job listed on our site, visit here.


Permanent Supportive Housing Director

Permanent Supportive Housing Director for the Lt. Col. Matt Urban Human Services Center of WNY

Posted: Sep 14, 2017

Location: Buffalo, NY

General Homeless Services

Responsibilities: • The day to day coordination and management of supportive housing – both single site and scattered site • Provide supervision on a regular basis to supportive services and operations staff • Oversee the day-to-day maintenance of the single-site facility and work with Housing Department on more specific building needs. • Ensure that contact and assessments are carried out in accordance with agreed service objectives and organizational policies and procedures. • Oversee BAS-NET activities which include providing secondary training (after they have been through the HAWNY initial training) to case managers and establishing data quality monitoring reports. • Apply for grants as needed, including new grant opportunities, renewals, etc. • Ensure prompt reports as needed by funders. • Ensure the training of new staff and students. • Establish and maintain positive, productive working relationships with the Department of Social Services, municipal partners and funders. • Oversee and create BAS-Net reports evaluating data quality, program performance and compliance. • Maintain a working knowledge of the mental health and human service system in Erie County in order to provide appropriate referral and linkage for clients served. • Maintain client records, activity logs, complete reports and maintain confidential information appropriately. • Perform public speaking as needed • Participate in the community effort to end homelessness in our community by becoming a member of the Western New York Homeless Alliance, Coalition to End Homelessness in WNY, or another related community committee. • Other duties as required. Program Development & Special Projects • Keep abreast of national best-practice models and research in the area of homeless services • Participate in work committees developed to end homeless through unique programming. • Continued program evaluation and improvement General • Assist in fundraising for all programs. • Abide by all policies & procedures of the Lt. Col. Matt Urban Center of WNY • Represent Lt. Col. Matt Urban Center of WNY appropriately in the community

Type: full time

Contact: jtedeschi@urbanctr.org

Housing Advocate – S2HM – (BM11069)

Housing Advocate for Breaking Ground

Posted: Sep 13, 2017

Location: New York, NY

The Housing Advocate will contribute to solving homelessness by providing supportive case management and housing placement services to chronic street homeless individuals in our Manhattan catchment area (As defined through Common Ground's partnership with the Manhattan Outreach Consortium). Specifically, s/he will work with the client to deliver comprehensive housing placement and case management services that include but are not limited to obtaining a TB test, securing income (in collaboration with the Entitlements Unit), obtaining identification, completing psychosocial assessments, facilitating psychiatric evaluations, complete the HRA 2010e and other appropriate housing applications, and to secure safe haven, stabilization bed, and ultimately permanent housing placement. Housing Advocate will build a relationship with client utilizing motivational interviewing to encourage client to work towards permanent housing. The Housing Advocate will also work with anyone who is street homeless in the Street to Home catchment area to the extent that it is in compliance with program operations and agency mission. The Housing Advocate is required to respond to 311's during his/her shift and canvass for clients during cold/hot weather alerts. The Housing Advocate will work closely with clients, members of the Street to Home team, including the Clinical Coordinator, and partner agencies to prepare clients for permanent housing.

ESSENTIAL DUTIES: • Engage chronically street homeless individuals on the streets of Manhattan • Assess clients for appropriate housing environment • Complete housing applications • Escort clients to appointments to obtain benefits, medical checkups, etc. • Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision • Liaison with other service providers on behalf of clients • Performs other related duties as assigned

MINIMUM QUALIFICATIONS: EDUCATION • Bachelor's degree or equivalent experience EXPERIENCE • Preference given to those with experience working among homeless men and women SKILLS • Excellent interpersonal and problems solving skills • Preference given to those bilingual in Spanish and English LICENSES AND CERTIFICATION • Valid NY state driver's license COMPUTER SKILLS • Proficiency with Microsoft Office (Word, Outlook, Excel) and Microsoft Access database Ability to handle multiple tasks in a fast paced, dynamic team environment and willingness to shift easily between various responsibilties. This position will require street outreach and engagement of homeless individuals. Available shifts may include 5:30 a.m. - 1:30 p.m. and 9:30 a.m. - 5:30 p.m.

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Housekeeper – Dorothy Ross Friedman Residence – (DS11055)

Housekeeper for Breaking Ground

Posted: Sep 13, 2017

Location: New York, NY

The Housekeeper is a part of the maintenance department that maintains the common areas of our residential buildings. Examples of common areas include offices, multi-purpose rooms, roof deck, garden, trash collection area, lobby, fitness room and sidewalks. Tenant apartments will also be cleaned. Our residential buildings help to end homelessness by providing a home to formerly homeless individuals.

ESSENTIAL DUTIES: • Sweep, mop, wash, dust, and vacuum • Seal, wax, and buff floors and hard surfaces • Maintain sidewalks, including sweeping, raking leaves, and shoveling snow • Clean individual units when vacated or requested by work order • Sort and package recyclables to comply with NYC regulations • Operate compactor • Set up and clean up for meetings and other events • Assist painters, security engineers when assigned • Perform work at other facilities as required • Perform other related duties as assigned

MINIMUM QUALIFICATIONS: EDUCATION: High School or Trade School Diploma, or its equivalent. SKILLS: Comparable work experience Operation of vacuum cleaner, high speed buffer Ability to lift and move furniture, appliances, etc. Ability to stand for several hours during shift and to climb stairs in the event of an emergency Experience working with special needs populations a plus COMPUTER SKILLS: Basic knowledge of using a computer is a plus, but is not required ADDITIONAL REQUIREMENTS: Must be able to work some weekends and holidays as required by schedule

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Housekeeper (PT) – The Friedman Residence – (DS11056)

Part Time Housekeeper for Breaking Ground

Posted: Sep 13, 2017

Location: New York, NY

The Part Time Housekeeper is a part of the maintenance department that maintains the common areas of our residential buildings. Examples of common areas include offices, multi-purpose rooms, roof deck, garden, trash collection area, lobby, fitness room and sidewalks. Tenant apartments will also be cleaned. Our residential buildings help to end homelessness by providing a home to formerly homeless individuals.

ESSENTIAL DUTIES: • Sweep, mop, wash, dust, and vacuum • Seal, wax, and buff floors and hard surfaces • Maintain sidewalks, including sweeping, raking leaves, and shoveling snow • Clean individual units when vacated or requested by work order • Sort and package recyclables to comply with NYC regulations • Operate compactor • Set up and clean up for meetings and other events • Assist painters, security engineers when assigned • Perform work at other facilities as required • Perform other related duties as assigned

MINIMUM QUALIFICATIONS: • High School or Trade School Diploma, or its equivalent. • Comparable work experience • Operation of vacuum cleaner, high speed buffer • Ability to lift and move furniture, appliances, etc. • Ability to stand for several hours during shift and to climb stairs in the event of an emergency • Experience working with special needs populations a plusBasic knowledge of using a computer is a plus, but is not required Must be able to work some weekends and holidays as required by schedule.

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Rent Administrator – Scatter Site – (SL11060)

Rent Administrator for Breaking Ground

Posted: Sep 13, 2017

Location: Bronx, NY

The Rent Administrator (RA) is responsible for handling all aspects of rent administration in Breaking Ground's Scatter Site permanent housing program. With nearly 200 apartments located throughout the city, BG houses formerly chronically homeless individuals and provides robust social services to support each person in their permanent housing setting. This program embraces a housing first and harm reduction philosophy. The rent administrator is responsible for managing and maximizing rent collection, tracking, and reporting for program participants. This position will respond to tenant questions and concerns about rent and work closely with program participants to ensure that rent is paid in full each month. He/she will maintain accurate and timely rent records for tenants and develop effective strategies as part of an interdisciplinary team with BG social services staff to address and resolve tenant rent issues. The RA will assist with all financial matters related to tenant accounts including extra charges, utility bills, etc. Breaking Ground’s mission is to strengthen individuals, families and communities by developing and sustaining exceptional supportive and affordable housing as well as programs for homeless and other vulnerable New Yorkers.

ESSENTIAL DUTIES: • Process rent payments, scan checks, and post batches in accordance with Breaking Ground best practices and rent administration policies • Prepare weekly reports of tenants’ rent status, reason for arrears, due dates for all tenants in payment plans, current court or stipulation status, Public Assistance arrears, and contact made with the individual regarding rent issues • Participate in meetings with tenants to provide residency letters, answer rent related questions and pursue arrears; involve supervisor around difficult situations • Participate in periodic meetings with BG social services staff to discuss current tenant issues such as rent arrears situations, strategize around follow-up, and coordinate payment plans • Prepare legal documents, including Five Day Demand notices, review monthly legal bills, notify outside counsel regarding non-payment legal action, and make court appearances, when necessary • Review and submit tenant rent changes, including those changes that result from annual recertification and/or affect rent subsidies, and generate lease renewals in accordance with federal and city regulations • Assist staff in the tenant move-out process by preparing surrender agreements, scheduling the move-out in resident management software, and communicating any change in surrender date • Support Operations Manager in annual tenant income recertification process. • Performs other related duties as assigned

MINIMUM QUALIFICATIONS: • Experience working with special needs individuals; Familiarity with rent, accounting, or banking preferred • Trained in Low Income Housing Tax Credit (LIHTC) preferred • Superior organization, analytical, and interpersonal skills • Ability to handle multiple high priority tasks simultaneously • Current and active New York Notary preferred • Ability to communicate in Spanish preferred • Associates degree or equivalent experience • Proficiency with Microsoft Office suite and databases The RA will work primarily during business hours M-F, 9-5, in an office setting. On occasion, it may be necessary for the RA to conduct home visits in the community to address issues pertaining to rent collection (i.e. arrears, payment plans, etc.).

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Intake & Eligibility Specialist – Central Intake – (DD11067)

Intake & Eligibility Specialist for Breaking Ground

Posted: Sep 13, 2017

Location: New York, NY

The Intake & Eligibility Specialist is responsible for screening applicants for both Breaking Ground's supportive housing apartments and affordable housing that is managed by Breaking Ground and for profit developers. S/he will work directly with low-income and special needs applicants and pair them with available units. S/he will conduct all job related duties in compliance with LIHTC guidelines, other housing contracts and equal housing opportunity laws.

ESSENTIAL DUTIES: • Prepare/Send/Track Interview Invite letters to eligible applicants • Schedule and conduct applicant Interviews • Facilitate collection and submission of required applicant documents, Request and/or Collect Required Documents (Contact applicants to update documents as needed) • Perform credit/criminal background checks, determine initial eligibility of applicants and send initial eligible and ineligible letters to applicants • Request & review initial verifications of applicants' housing/income/assets (applicants & 3rd parties) • Assemble File for transfer to Leasing Specialist • Performs other related duties as assigned (e.g. unit showings, lease signings, reporting, administrative tasks, etc.)

MINIMUM QUALIFICATIONS: • Two (2) years of comparable work experience in supportive housing, property management, social services or a closely related field. • Experience and/or commitment to working with low income populations. Working knowledge of Low Income Housing Tax Credits and Section 8. • Detail oriented and organized. Flexibility, creativity and initiative to work both independently and as part of a team. • Superior writing and analytical skills. Ability to interact effectively with applicants, tenants and with all levels of staff and management. • Bachelor’s or equivalent experience • Proficiency in Microsoft Office - including Word, Excel, Access, and Outlook. Breaking Ground's leasing staff operates under aggressive benchmarks/goals. In addition, variations in turn over of units creates an environment that is fast-paced and challenging. Staff are called upon to make decisions based on facts not emotions which can be difficult given the needs of the applicant pool.

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Social Worker

Social Worker for Henry Street

Posted: Sep 13, 2017

Location: New York, NY

Department: East 3rd Street Supportive Housing
Start Date: As soon as possible
Hours: Full Time
Salary: Commensurate with experience

Responsibilities:
-Provide pro-active case coordination to assist residents in accessing comprehensive bio-psycho-social care and advocacy in maintaining public benefits and optimizing health and wellness
-Provide direct services including individual, group and community life activities
-Network and coordinate care with other service providers -Collaborate with mental health and health care providers -Accurate and timely documentation of caseload’s assessments, service planning, progress and medication. -Provide crisis intervention
-Other related duties as assigned by supervisor

Department: East 3rd Street Supportive Housing Start Date: As soon as possible Hours: Full Time Salary: Commensurate with experience Program Overview: The Third Street Supportive Housing Residence offers permanent housing to individuals with a history of homelessness and special needs. We provide on-site case management which includes linkage to community services, recreational and creative arts workshops and groups. There are currently two social work positions open. This position reports to the Senior Social Worker.

Qualifications: -BSW required, MSW preferred -Minimum of two (2) years’ experience in delivering case management services to the chronic mentally ill, homeless/formerly homeless and chemically dependent -Demonstrated experience in New York/New York supportive housing for special needs populations -Strong skills and interest in group work -Bilingual/bicultural (English/Spanish) preferred -Must be a team player -Must be able to work evenings and weekends in accordance with program needs. -Experience in using AWARDS client information system a plus Responsibilities: -Provide pro-active case coordination to assist residents in accessing comprehensive bio-psycho-social care and advocacy in maintaining public benefits and optimizing health and wellness -Provide direct services including individual, group and community life activities -Network and coordinate care with other service providers -Collaborate with mental health and health care providers -Accurate and timely documentation of caseload’s assessments, service planning, progress and medication. -Provide crisis intervention -Other related duties as assigned by supervisor

To Apply: E-mail resume to jobs@henrystreet.org. Please indicate “Social Worker – East 3rd Street Supportive Housing” in the subject line AND the website the position was found. Due to the high volume of applicants, only qualified candidates will be contacted. Henry Street Settlement is an equal opportunity employer/program.

Type: Full-time

Contact: jobs@henrystreet.org

Administrator, Supportive Housing

Administrator, Supportive Housing for Acacia

Posted: Sep 12, 2017

Location: bronx, NY

The Administrator of Supportive Housing is the lead for Acacia Network's Supportive Housing Department. The person in charge of the department is responsible for ensuring tenants receive quality supportive services and housing. This position includes, but is not limited to: quality management, budget management, regulatory compliance, HMIS data and EHR compliance; audit management; new program start up; and direct supervision of program directors.

Qualities the agency is looking for:
•    Strong supportive housing experience (7-10 years preferred) – regulatory understanding and management of multiple programs
•    Budgetary expertise
•    Program development and roll out
•    Knowledge of leasing / rent collections / tenant relations
•    Experience with Mental Health, SUD and/or HIV/AIDS
•    Experience with single site and congregate site locations
•    Self-directed
•    Change management experience
•    Quality driven
•    Spanish speaking is preferred

Position Overview: The Administrator of Supportive Housing is responsible for all aspects relating to the supportive housing portfolio. The Administrator understands city, state and federal government, supportive housing, disabled populations, homeless populations, housing / landlord regulations, justice center reporting, and financial operations. Manages assigned staff and resolves issues that may impact program operations, quality care, regulatory compliance and revenue collections. The Administrator of Supportive Housing is a key team leader collaborating with peers and departments.

KEY ESSENTIAL FUNCTIONS: • Oversees daily operations and management of supportive housing portfolio including, but not limited to, congregate and scatter site supportive housing, mental health community residences and apartment treatment program, and developmental disabilities residential services. • Manages all program directors submissions of billing and fiscal reporting and timely revenue collections according to terms of agreements and resolve payment issues and address operational issues associated with each contract. • Oversees the revenue/expenses and ensures program spending is projected accurately and costs are appropriate to budgets. • Ensures well organized department works well as a team and collaborates and collaborates with agency staff to ensure a strong continuum of care and quality integrated services. • Ensure programs operate as per regulation and Acacia Network standards and implement performance improvement measures to ensure correction. • Coordinates with MIS department to ensure programs are in data compliance standards, appropriately using EHRs and implement electronic advances in programs with technology deficiencies. • Provides expert knowledge of the regulations and funder priorities to provide guidance to agency leadership and remain a resource for program development and strategic planning. • Monitors the quality assurance data and processes for all program case records, update policies and tools to stay in compliance with regulations, and drive performance measures. • Ensure proper incident management and reporting as per Acacia standard and regulatory requirements, manage incident trending and reduction, and ensure internal review committee participation. • Ensure that programs are operating at required staff: client ratios and expedite refill of vacant positions. • Provides guidance and subject matter expertise to program directors to ensure the effective and efficient functioning. • Monitors the staff workload, establishing expectations/goals at the beginning of the appraisal year, providing informal feedback throughout the year and formal feedback through the company annual performance review process. • Along with the Program Directors, ensures that all staff conforms to all applicable OMH, OASAS, DOHMH, HOPWA, HASA, HIPAA, billing compliance and safety policies and guidelines. • Invests in lean management to reduce process waste and support staff effectiveness. • Sound advisor to executive team and cabinet on present department trends and future funding/field trends. • Provides periodic status reports on program operations and budgetary status to behavioral health leadership team immediately on major issues. • Manages payroll operations of the department and ensures Human Resources and Payroll documentation is accurate. • Represents Acacia at the NYC CCOC, Bronx Consortia, and other funder/position related committees. • And other duties.

Type: full time

Contact: Acacia Recruiting Department S.D'Ambrosio@acacianetwork.org or 646-758-8796

Licensed Practical Nurse - ACT

Licensed Practical Nurse - ACT for CUCS

Posted: Sep 11, 2017

Location: Bronx, NY

The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for a part time (21 hours a week) Licensed Practical Nurse (LPN) at CUCS’ Assertive Community Treatment (ACT) team located in the North East  Bronx.  This position receives benefits.

The CUCS Assertive Community Treatment Team serves individuals diagnosed with severe and persistent mental illness whose needs have not been met by traditional clinic based services. The ACT team provides comprehensive mental health and social service support, helps to obtain and maintain housing, works with individuals to return to a full and satisfying life in the community, and assists with an eventual transition to less intensive services in the community. ACT services are delivered by a multi-disciplinary, mobile, professional team that utilizes a harm reduction approach and assumes total responsibility for case management, rehabilitation, psychiatric and substance use services. The ACT team provides at least 80% of its services in the community, primarily through home visits. The program serves clients living in the Bronx and Manhattan. The Licensed Practical Nurse carries a small caseload with full case management responsibilities, assist the RN with Health Assessments, medication management and provide injections, monitor client vitals, blood sugars and other medical conditions, act as liaison to medical providers and provide back-up to clients with medical conditions. Requirements: LPN license Valid NYS driver’s license Experience with mentally ill population preferred Excellent verbal and written communication skills Computer literacy Bilingual English/Spanish preferred, but not required. We offer a competitive salary and an excellent benefit package. Our staff enjoys a supportive, collaborative work environment with expert supervision that encourages clinical excellence. Please be advised that you must upload your cover letter and resume in one document. Applicants will only be considered for positions they apply for.

TO APPLY PLEASE COPY AND PASTE URL TO YOUR BROWSER: https://workforcenow.adp.com/jobs/apply/posting.html?client=cucs&jobId=33366&lang=en_US&source=CC615547

Type: FULL TIME

Contact: Rocio.Perez@cucs.org

Care Coordinator -Care Mgmt Program

Care Coordinator -Care Mgmt Program for CUCS

Posted: Sep 11, 2017

Location: NEW YORK, NY

The Center for Urban Community Services (CUCS), a national leader in the development of effective housing and service initiatives invites applications for the Care Coordinator position in the Care Management Program. The Care Management program provides Health Home services to optimize the quality and efficiency of health care services received by the most at risk New Yorkers.
 
Health Homes play an integral role in improving behavioral and physical health outcomes for high users of Medicaid in New York State. The Care Coordinator is responsible for coordinating health care for clients in the community who have chronic medical and / or mental health conditions. The Care Coordinator assists clients in overcoming barriers to quality health care, striving to improve overall health outcomes, reduce inappropriate ER usage and avoidable inpatient hospitalizations. The Care Coordinator is responsible to connect clients to appropriate medical services, coordinate care with clients’ providers and supports, support clients to make well informed choices with regard to treatment, and provide education & empowerment. The position involves telephonic care coordination, visiting clients in the community, and conducting required assessments for health home enrollments and ongoing services.

Qualifications- Case Manager 2 – Bachelor’s Degree or HS Diploma and 4 years relevant experience Case Manager 3 – Bachelor’s Degree and 2 years relevant experience or BSW and 1 year relevant experience or HS Diploma and 6 years relevant experience. Note: for every 30 college credits earned, 1 year of experience may ne reduced from the requirement for applicants with HS diplomas • Bachelor's degree in child and family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing and 2 years experience working with individuals with mental health disabilities, developmental disabilities, alcoholism or substance abuse preferred • Bilingual Spanish a plus Please submit a cover letter along with your resume. The cover letter and resume must be uploaded as one document. Applicants will only be considered for positions they applied for.

TO APPLY PLEASE COPY AND PASTE URL TO YOUR BROWSER: https://workforcenow.adp.com/jobs/apply/posting.html?client=cucs&jobId=33577&lang=en_US&source=CC731131

Type: FULL TIME

Contact: Rocio.Perez@cucs.org

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