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As the only supportive housing membership organization in New York, the Network represents over 300 nonprofit, corporate and affiliate members. The following job opportunities stem from the Network and its vast membership pool. If you're a Network member and would like to see your job listed on our site, visit here.


Supervisor of Social Services

Provides leadership, supervision and training to social service staff in supportive housing program

Posted: Jun 11, 2021
Location: Bronx, NY
Type: Full Time

Job Responsibilities

Provides leadership, guidance and administrative supervision to social service staff. Provides weekly one-on-one supervision for social services staff. Conducts case conferences; resolves client issues. Reviews service plans, program notes, and other client documentation to ensure comprehensiveness and compliance with funder, regulatory and LSSNY requirements. Signs off on final documents prior to filing in client charts. Audits client records to ensure compliance with funder, regulatory and LSSNY requirements. Conducts regular staff meetings. Provides training to social services staff. Provides ongoing feedback and annual job performance evaluations to case managers. Supervises incident reporting; strategizes follow-up with social services team. Conducts client assessment and crisis intervention. Participates in client intake process, including selection and screening of residents. Supervises interns assisting with social services work. Prepares monthly reports (including statistics and other data) for program funding sources. Assists Director with annual reports. Approves timecards and changes in staff schedules, monitors attendance of social service staff. Completes monthly calendar of events and schedules group activities. Assists Director with Human Resource matters, including interviewing and hiring. Coordinates with Administrative Assistant regarding office supply orders; may handle petty cash custodial duties and other administrative tasks if needed. Serves as on-site liaison for clients. Develops and maintains relationships with community resources. Assists Director with other functions related to the program. Fill in for missing and/or vacant staff in the performance of important duties towards clients. Adhere to confidentiality protocols outlined by the agency. Perform other duties as assigned by the Program Director. Represents Lutheran Social Service of New York’s mission and values; upholds agency Code of Conduct and other policies and procedures.

Job Requirements

EDUCATION: Master of Social Work (Licensed preferred) EXPERIENCE: Minimum of 2 years as a supervisor in the field of social services. Working knowledge of issues related to homelessness, HIV, substance abuse, mental illness, and entitlements

How to Apply

Please send all resumes and cover letters to Johnny Guzman, Director of St. John’s House I + II (jguzman@lssny.org) with the job title in the subject line. You may also reach out to him with any questions. ----LSSNY is an Equal Opportunity Employer----

Contact: Jguzman@lssny.org

Project Manager

Project manager for affordable and supportive housing development projects.

Posted: May 26, 2021
Location: Bronx, NY
Type: Full Time

Job Responsibilities

Job Description Work under deadlines with cross-functional teams of partner developers, vendors, attorneys, governmental agencies, lenders, equity investors and title companies to close, monitor, and convert development transactions. Manage the pre-development process, clearly communicate progress and critical path steps to senior staff and other team members. Coordinate and ensure timely completion of submission of due diligence to government agencies, lenders and investors. Complete Requests for Proposals and Requests for Qualifications, with assistance from senior staff and Assistant PMs as needed Track and manage third-party (architects, attorneys, etc.) deliverables throughout the predevelopment process. Other responsibilities as may be assigned pursuant to the direction of senior management, which may include special projects / responsibilities tailored to individual strengths and interest area. Day to Day Responsibilities Schedule and lead project calls, provide agendas in advance, take and disseminate notes. Manage project schedule, status updates, and critical path items; clearly communicate these to all development team members, to ensure timely completion of all tasks. Produce development budgets, proformas, and other quantitative analyses. Coordinate and ensure timely completion of pre-development deliverables such as appraisals, geotech, environmental testing, surveys; as needed, assist VP of Acquisitions and Director of Design and Construction in securing demolition/construction permits and site access agreements. Conduct feasibility studies, including financial, design, construction, and market aspects of potential projects. Tracks and compiles due diligence required by financial institutions, legal team, and government funders to secure government approvals and financing closings; secure and manage financial partners' checklists. Develop project cost statements, day of closing tasks (e.g., preparing letter of direction), and development budget forecasts, with the assistance of asset management. Processes contracts and invoices, track development project expenses against budgets, updates budgets and proformas Participate in project planning meetings, identifying any critical path items and assure that necessary updates are made across project deliverables (condo filings, underwriting, etc.) Capably represent ownership team in on-site coordination with vendors, contractors, others Track construction progress; monitor requisitions and contingency budgets for key indicators Complete Requests for Proposals and Requests for Qualifications, with support from other team members as needed. Drafts post-closing memo / dealbook Facilitate smooth hand-off to marketing team for lease up and occupancy. Responsible for conversion & completion documents including cost certifications, 95/5s, permanent loan closing process and 8609s Prepares presentation materials for public meetings, coordinate with elected officials and other staff.

Job Requirements

General and Soft Skill Requirements Ability to work collaboratively with co-workers and representatives from the nonprofit, corporate, philanthropic, and public sectors, and demonstrate flexibility and poise in dealing with a diverse range of individuals and organizations. Capable of communicating effectively with a wide variety of other partners, including but not limited to architects, attorneys, government officials, lenders, financing partners and vendors. Entrepreneurial spirit and ability to work independently on multiple tasks and projects, set priorities for a challenging workload, and be a positive, solution-oriented professional. Strong interpersonal skills: ability to work as a member of a development team. Strong analytical and organizational skills; strong critical thinking skills. Excellent written communication skills required. Able to anticipate project next steps and execute their completion. Must be comfortable using Microsoft Office software – specifically Power Point, Excel, and Word at a high level of competence.

How to Apply

Please send resume and cover letter to Jaye Fox, Director of Development, jfox@bronxprogroup.com. Please specify the position for which you are applying in the email subject line Salary Range 85,000-120,000 commensurate with experience. Bronx Pro Group is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Contact: smagistro@bronxprogroup.com

Aftercare Case Manager

Job Type: Full-time Pay: $20.19 per hour

Posted: May 25, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

POSITION: Aftercare Case Manager for families at risk for homelessness who previously resided at Brooklyn Community Housing & Services’ (BCHS) Arbor Inn transitional shelter, and have been placed into permanent housing. RESPONSIBILITIES AND DUTIES Act as Case Manager for the families who have graduated from BCHS’ Arbor Inn program providing aftercare services to help ensure their stability in the community upon moving into their own permanent housing. 1) Pre-Graduation Counseling: The Case Manager and appropriate Arbor Inn staff will work with each soon-to-be graduate three weeks prior to moving out of Arbor Inn to ensure enrollment in, and maintenance of, applicable benefit and entitlement programs, any needed mental health, counseling, or treatment programs, and for a review of employment, school, and child care status; 2) Checking-In: The Case Manager will work with Arbor Inn graduates to get settled in the first few months after moving into their own housing including providing a monthly home visit (in person when possible, virtual if necessary due to Covid-related restrictions) for each of the first three months and at least one monthly telephone call during months 4 to 12 of independent living; 3) Service Plan: The Case Manager will create a service plan for each family after they have moved into their own apartments, to determine if there are any unmet needs to be addressed to ensure a smooth and stable transition to independent living; 4) Hotline: A hotline will be available 24/7 for information and referral and in the event of a crisis that threatens graduates’ housing – the Aftercare Case Manager will receive messages from the hotline staff and subsequently work with clients as appropriate to address the immediate crisis; 5) On-going Case Assistance: The Case Manager will not only provide assistance to all newly graduated Arbor Inn families, but will also offer help to any family who used to live at Arbor Inn in prior years and who contacts BCHS during a time of crisis; 6) Training and Support Groups: Pre-graduation training sessions will be conducted to review and reinforce the skills needed for successful independent living, and post-graduation support groups will be held for the Arbor Inn mothers who have moved to their own apartments, but who may need a forum to discuss their experiences and concerns as they transition to living on their own, many for the first time; 7) Emergency Financial Assistance:Funds willbe used if needed for furniture and moving costs, apartment modifications, or to address a one-time housing emergency, if other funds are not available, and the Aftercare Case Manager will facilitate this process; 8) Recreational Activities: Graduates will be invited back to many of BCHS’ organized activities and parties that aim to uphold a sense of community, and the Aftercare Case Manager will make sure former Arbor Inn families are informed about all such appropriate activities; and 9) Technology Support: All Arbor Inn graduates will be provided a new laptop or tablet upon moving into their own apartment so they can compete in the new job market and do not suffer from a ‘digital divide’ – the Aftercare Case Manager will work with BCHS’ IT staff to facilitate this process. In addition it is assumed that the Case Manager · will work with approximately 40-50 families during the course of the year; · attend all staff meetings, in-service and agency meetings as required; · keep record and reports up-to-date and flied in a timely manner; · perform these and any other related duties assigned by the Supervisor and/or Program Director.

Job Requirements

QUALIFICATIONS: BA preferred. Experience working with homeless families or single adults, or in the housing or social service field, is essential. Experience providing counseling and group work preferred. Knowledge of benefits and related systems and strong interpersonal and communication (verbal and written) skills needed.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses) to: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

Prevention Case Manager

PCM for families and Adult individuals in Brooklyn who are not on the street yet at risk for homelessness. Hourly Rate: $19.71

Posted: May 18, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

Act as Case Manager for single adults who are facing an immediate or potential housing crisis and will provide prevention services. Conduct initial and on-going assessments and support plans with each participant of the BHAC program providing services in a timely manner. Will maintain case records and pertinent data on each participant serviced and will provide monthly report to the Supervisor. Provide training sessions to teach skills for finding and retaining permanent housing. These trainings will focus on housing readiness and apartment search techniques. Will conduct Housing Inspection. Will maintain a caseload of 30 active cases along with screening potential clients for the waiting list or to be referred to another agency. Will utilize all relevant resources to avoid eviction as much as possible. Will monitor email correspondence sent to the BHAC office daily that were accepted during after hours from the hotline. Develop groups and activities according to the housing needs of the population serviced. Assist residents as advocates for benefits, housing needs to include evictions, landlord negotiations and access to community resources. Attend all staff meetings, in-service and agency meetings as required. Keep record and reports up-to-date and filed in a timely manner.

Job Requirements

BA require. Experience as a Case Manager with homeless population is essential. Experience in a residential setting, providing counseling and group work preferred. Knowledge of benefits and related systems and strong inter-personal and communication (verbal and written) skills needed.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses). Email: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

Family Manager

FM Position on a multi-disciplinary team in a 44-room transitional family residence. Hourly Rate: $15.76

Posted: May 18, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

*Work Shifts: Night 4pm-12am and Weekend is included. -Acting as “hands-on” support to the entire staff, share responsibility for the safety, security and maintenance of the facility in 8-hour shifts, 24 hours daily. CARES responsibilities: Performing the two step process in accepting new intakes from the Pending Arrivals section in CARES, which includes the client manually signing the VDP . Checking the status of vacant rooms in CARES as ‘AVAILABLE’ OR ‘MAINTENANCE’; all rooms should be in ‘AVAILABLE’ status unless notified by a Supervisor. Ensuring that you are in the possession of the Nightly Roster from CARES during change over . Verifying Census by checking AWOL client’s status in CARES to see if they have been taken off the Census. Do “rounds” on floors, throughout building, and in front of the building to ensure safety and security of parents and children. Work with residents to organize schedules around kitchen duties, suite maintenance and individual room “inspections” for cleanliness. Help new residents move into rooms, orient them to the Program, etc. Do preliminary Intakes when Case Managers are not available. Work with mothers around housekeeping, budgeting and child care skills. Prepare progress notes, statistics, incident (submitting in CARES) and other reports as required in a timely manner. Maintain flow of communication to all staff via logs, morning reports, etc. Attend staff meetings, in-service and Agency meetings as required. Familiarize yourself with plant operations and security requirements.

Job Requirements

High School Diploma or High School Equivalency (GED) required. A.A. and proven experience working in a residential setting as a counselor with homeless families /children preferred. Strong interpersonal skills, understanding of early childhood /parenting needs, flexible, able to respond quickly to a wide range of situations as they arise. Bi-Lingual Spanish_English A+.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses). Email: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

Residential Counselor (APT)

R.C. on a multi disciplinary team for a Scattered Site Apartment Program serving mentally ill adults. Hourly Rate: $15.76

Posted: May 18, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

As a member of a program that supports the development and maintenance of independent living skills for persons with mental illness, provides Psych Rehab and other support services to the residents in the Apartment Program. Duties Include: Documentation Activities: Maintain logs on all activities relating to apartment safety and maintenance, apartment/residents inventory, apartment visits, skills training. Maintaining progress notes on each resident. Track all resident clothing expenses and submit valid receipts. Program Activities: Attend designated meetings such as: unit and staff meetings. Attend case conferences and clinical meetings. Work with residents and staff to plan special events. Weekly visits to assigned apartments to maintain DLS services and cleanliness. Client Services: Provide skill building training per service plan such as: apartment maintenance, (assisting clients with cleaning by providing hands-on assistance), teaching self-care, personal grooming, assisting with laundry and shopping as needed, and other DLS services as identify in service plan. Train residents in fire/safety procedures, such as: use of fire extinguishers, orderly fire drills, self-preservation, etc. Escort residents to appointments to train in community integration and other related rehab services. Participate in community meetings to aid staff to train residents in self-government.

Job Requirements

High School Diploma or High School Equivalency, A.A.S. preferred. Good interpersonal and communication skills necessary. Computer competent and detail oriented.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses). Email: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

Case Manager (Bilingual Spanish/English)

CM position on a multi-disciplinary team for a Scattered Site APT. Program serving mentally ill adults. Hourly Rate: $19.71

Posted: May 18, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

As a member of a program that supports the development and maintenance of independent living skills for persons with mental illness, provides Psych Rehab and other support services to the residents in the apartment program. Duties Include: Documentation Activities: Complete timely documentation of all client services is to be maintained in the case record. The case record is the representation of all of the work done on behalf of the Agency's clients. It is also a legal document; therefore, the case record should reflect the highest standards of service and presentation. Write Admission Note with resident on the day a resident moves into the program. Document the rehab services provided in the apartment visits in progress notes, service plans, and quarterly reviews in a timely manner, according to Tickler System. Document Medicaid Billable Notes and submit for review in a timely manner. Submit Medicaid co-payment forms to residents by the first of each month. Document all activities relating to benefits/entitlements, medical and treatment appointments, collateral contacts, etc. Prepare Housing psychosocial as required. Submit Travel Expense form weekly. Q.A. Activities: Participate in Utilization Reviews, Incident Reviews. QMHS Ensure that Annual Physician Authorizations are completed by the due date. Program Activities: Attend all staff meetings, clinical conferences, training seminars and other meetings assigned. Participate in Intake Committee on rotating basis. Design activities that support the development of independent living skills. Co-facilitate community and activity planning meetings with the goal of empowering residents to assume leadership. Client Services: Working closely with Residential Counselors, Case Managers will ensure an integrated approach to the provision of Psych Rehab Services and program activities. Make regularly scheduled visits to assigned caseload in their apartments, focusing on identifying and agreeing upon service needs and goals within the framework of Psych Rehab. Work with apartment roommates to promote smooth functioning of apartment by: teaching and encouraging positive social and citizenship behaviors, conflict resolution, and joint planning of apartment-centered activities. Provide first-line availability for crisis intervention, which may extend to calling 911 and/or accompanying a resident to the hospital. Provide advocacy and linkage for residents in regard to entitlements, day treatment, medical providers, etc. Take the lead in new resident move-ins. Ensure on-going receipt of benefits/entitlement for caseload.

Job Requirements

Bachelor’s degree required, and preferred in Human Services or in related field. Experience in residential service preferred, Excellent interpersonal and Communication skills necessary. Knowledge of Psych. Rehab preferred. A valid driver’s license is preferred.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses). Email: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

Case Manager (APT)

supports the development and maintenance of independent living skills for persons with mental illness. Hourly Rate: $19.71.

Posted: May 18, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

As a member of a program that supports the development and maintenance of independent living skills for persons with mental illness, provides Psych Rehab and other support services to the residents in the apartment program. Duties Include: Documentation Activities Complete timely documentation of all client services is to be maintained in the case record. The case record is the representation of all of the work done on behalf of the Agency's clients. It is also a legal document; therefore, the case record should reflect the highest standards of service and presentation. Write Admission Note with resident on the day a resident moves into the program. Document the rehab services provided in the apartment visits in progress notes, service plans, and quarterly reviews in a timely manner, according to Tickler System. Document Medicaid Billable Notes and submit for review in a timely manner. Submit Medicaid co-payment forms to residents by the first of each month. Document all activities relating to benefits/entitlements, medical and treatment appointments, collateral contacts, etc. Prepare Housing psychosocial as required. Submit Travel Expense form weekly. Q.A. Activities Participate in Utilization Reviews, Incident Reviews. QMHS. Ensure that Annual Physician Authorizations are completed by the due date. Program Activities Attend all staff meetings, clinical conferences, training seminars and other meetings assigned. Participate in Intake Committee on rotating basis. Design activities that support the development of independent living skills. Co-facilitate community and activity planning meetings with the goal of empowering residents to assume leadership. Client Services Working closely with Residential Counselors, Case Managers will ensure an integrated approach to the provision of Psych Rehab Services and program activities. Make regularly scheduled visits to assigned caseload in their apartments, focusing on identifying and agreeing upon service needs and goals within the framework of Psych Rehab. Work with apartment roommates to promote smooth functioning of apartment by: teaching and encouraging positive social and citizenship behaviors, conflict resolution, and joint planning of apartment-centered activities. Provide first-line availability for crisis intervention, which may extend to calling 911 and/or accompanying a resident to the hospital. Provide advocacy and linkage for residents in regard to entitlements, day treatment, medical providers, etc. Take the lead in new resident move-ins. Ensure on-going receipt of benefits/entitlement for caseload.

Job Requirements

Bachelor’s degree preferred in Human Services or in related field. Experience in residential service preferred, Excellent interpersonal and Communication skills necessary. Knowledge of Psych. Rehab preferred.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses). Email: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

Overnight Counselor (IH)

O.C. on a multi-disciplinary team in a Supervised Community Residence serving formerly homeless, mentally ill adults.

Posted: May 18, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

Pay Rate: $15.76 per hour. As a member of a team that supports the development and maintenance of independent living skills for persons with mental illness, assist in providing rehabilitative and support services to residents. Responsible for the smooth functioning of the office and representing the agency to residents and visitors in a courteous, professional manner. Share responsibility with other staff for the safety, security and maintenance of the facility. Duties Include: Office Activities: Cover Front Desk, answering phones, distributing mail, and receptionist functions. Type correspondence, transcribe statistics and prepare reports as assigned. Process all bills for payment and Purchase supplies. Logs/Inventory Activities: Maintain office inventory of supplies/equipment. Maintain requests and schedule repairs and purchase order log. Log and distribute mail to staff and residents. Participate in the development of systems that will enhance the operational functioning of the program. Documentation Activities: Document regularly scheduled facility inspections, maintenance requests. Document regularly scheduled security checks throughout shifts. Maintain logs of shift activities, resident activities. Prepare Incident Reports when necessary. Program Activities: Attend all staff meetings, training, seminars, and other meeting as assigned. Perform assigned evening and morning routines such as: evening activities, morning wake up, breakfast preparation, medication counts, etc. Case management/Client Services: Assist primary counselors by providing the services for each resident identified in their Service Plan. Assist counselors to educate/train residents in daily living skills. Assist other staff with crisis intervention, hospitalizations, and other emergencies. Work with staff to empower resident’s council and to run their own meetings. Train residents in fire/safety procedures, such as: use of extinguishers, orderly fire drills, self-preservation, etc. Provide individual counseling and crisis management as needed

Job Requirements

Minimum of High School Diploma/ GED with two years experiences in Human Services preferably residential with mentally ill. Strong interpersonal, communication, word processing skills and organizational skills necessary. Knowledge of Psychiatric Rehabilitation preferred.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses). Email: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

Case Manager (NGR)

CM for a 97 bed Single Room Occupancy (SRO) housing facility within a multi-disciplinary service team. Hourly Rate : $19.71

Posted: May 18, 2021
Location: Brooklyn, NY
Type: Full-Time

Job Responsibilities

Act as Case Manager for formerly homeless adults, most of whom have a severe and persistent mental illness. Work with other staff members to model a proactive life style by organizing floor meetings, tenant representatives, tenant/community meetings and special interest speakers as well as educational and recreational activities. Perform all activities related to case management for assigned caseload including timely service plans, reviews, psycho-socials, progress notes, etc. Document activities and submit statistics per government funder and Agency mandates in a timely manner. Maintain and document liaisons with other Agencies providing services to case load. Develop activities/groups that focus on skill building, socialization, activities of daily living and recovery issues etc. that support resident functioning in SRO living. Facilitate bi-weekly “Floor meetings” aimed at development of community on each Floor as well as learning to negotiate differences. Participate in intake interviews with team, complete interviewing forms and recommendations for admissions. Attend staff meetings, agency meetings, training sessions as assigned. Document and submit training forms upon completion of training. Provide individual counseling and crises intervention as needed. Develop resource connections that can integrate into an affiliation agreement of service provisions amongst both organizations. Assess incidents and coordinate emergency responses involving the Police, EMS, Fire Department, Maintenance, and other officials. Document and submit all supporting documentation to the supervisor.

Job Requirements

Bachelors in relevant area with two years experience preferred. Experience as a Case Manager with the mentally ill and/or with homeless adults in a residential setting preferred.

How to Apply

Submit Resume and Cover Letter (attachments as PDF or MS Word Documents please for e-mail responses). Email: ResumesHR@bchands.org

Contact: ResumesHR@bchands.org

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