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Job Opportunities

As the only supportive housing membership organization in New York, the Network represents over 300 nonprofit, corporate and affiliate members. The following job opportunities stem from the Network and its vast membership pool. If you're a Network member and would like to see your job listed on our site, visit here.


Policy Analyst

Policy Analyst for the Supportive Housing Network of NY

Posted: Aug 07, 2017

Location: NY, NY, NY

The Supportive Housing Network of New York represents more than 200 nonprofit organizations that have created over 50,000 units of supportive housing across New York State. An additional 35,000 units are slated for the next fifteen years: 15,000 from a New York City commitment and 20,000 from the State. The Network uses advocacy, public education, training, technical assistance, research and policy analysis to increase the public's understanding of supportive housing – affordable housing with voluntary services for formerly homeless people with disabilities and special needs. The Network shares best practices that continually improve the model’s effectiveness and, most importantly, encourages the creation of enough supportive housing to end homelessness among the most vulnerable New Yorkers.

Job Description

As a member of the Network’s larger policy team, the primary role of the policy analyst is to oversee the progress of supportive housing development in New York City. This person tackles issues that could affect the model or the industry’s ability to develop quality supportive housing. The policy analyst will focus on City budget and policy, advocacy, research and member support, especially as it relates to supportive housing development. The analyst will also be responsible for monitoring legislative, regulatory and programmatic issues that may impact supportive housing development and its contracts. The analyst will provide assistance to individual projects as well as the industry at large to mitigate development issues.

The position calls for someone passionate about housing and homelessness issues. This person should be able to work with nonprofit members, government, NYC communities and elected officials to increase the development and availability of supportive housing apartments – the proven solution to ending homelessness for the most vulnerable in our communities.

The policy analyst position is full-time and will report to the Director of Policy and Planning. The analyst will work out of the NYC office, with frequent travel throughout NYC and occasional travel to Albany.

Responsibilities Include:

  • Managing the NYC development pipeline by meeting with government funders and developers to track when residences go into the pipeline and how they progress. The analyst will be responsible for keeping the NYC pipeline projects up-to-date in the Network database and will provide regular pipeline reports to support advocacy efforts and community relations work.
  • Ensuring excellent data quality in the Network’s database by conducting systematic reviews of project data for existing supportive housing residences.
  • Representing the Network as needed on industry task forces, working groups and campaigns.
  • Generating conversation on topical development issues, writing policy briefs, reports, etc.
  • Supporting the Network’s capacity building initiative to help meet the target of 35,000 units over the next fifteen years.
  • Liaising with members’ development teams to troubleshoot projects and address emerging issues.
  • Assisting with the planning and implementation of development related workshops and programs for the Network’s membership.
  • Tracking proposed legislation, regulations, etc. that could affect supportive housing development, drafting testimony and/or engaging in other advocacy efforts.
  • Managing an intern 3 days per week during the academic year
  • Coordinating the annual Epstein Fellowship, a summer legal/policy fellowship co-located at the Network and law firm Hirschen, Singer & Epstein.
  • Alongside Network staff, providing hands-on assistance with the planning and implementation of the Network’s annual events: the Gala (400+ attendees), the Conference (1,500+ attendees), the Annual Meeting (200+ attendees), and Lobby Day in Albany (100+ attendees).

Qualifications Include:

  • Demonstrated commitment to issues of homelessness and/or low-income housing
  • Knowledge of local, state, and federal government budget and legislative processes
  • Familiarity with real estate/community development/supportive housing finance
  • Must be detail-oriented and possess strong research, writing and analytical skills
  • Experience managing quantitative data
  • Capable of facilitating meetings with a wide range of stakeholders, including housing and social service providers, government agency staff and elected officials
  • Ability to work as part of a team as well as execute projects independently
  • Microsoft Office (Excel, Word, Power Point, Access)
  • Master’s Degree in a relevant field (public policy, finance, public administration) or equivalent experience (5+ years)

How to Apply:

To apply, send resume, cover letter, writing sample (500 words or less) and references to jobs@shnny.org. Please include “Policy Analyst” in the subject line of your email. No phone calls, please.

Salary and title are commensurate with experience. The Network is an equal opportunity employer.

Type: full-time

Contact: jobs@shnny.org

Social Services Hiring Event

SOCIAL SERVICES HIRING EVENT at Brooklyn

Posted: Aug 03, 2017

Location: Brooklyn, NY

SOCIAL SERVICES HIRING EVENT
Date: Thursday, August 24, 2017
Time: 10AM – 3PM
Where: Brownsville Multi-Service Center 444 Thomas S Boyland Street, Brooklyn NY 11212 SocialWE ARE LOOKING FOR TALENTED PEOPLE TO JOIN OUR HOMELESS SHELTERS! DON’T FORGET: 1. Your Resume (and clinical license as appropriate) 2. Three (3) professional supervisory references WE ARE LOOKING FOR: • Clinical & Supervisory positions (LMSW, LCSW, LMHC, LCAT) • Case Managers (including Housing, MICA, Employment) • Shift Supervisors/House Managers • Art Therapists How to get here by train L to Sutter Avenue C to Rockaway Avenue Station 3 to Sutter Ave – Rutland Rd For more information, visit our website: www.camba.org/careers We offer competitive salaries, excellent health, dental, vision and retirement contribution benefits

Type: Full time

Contact: submitresumes@camba.org

Program Director

Program Director at Lantern Community Services

Posted: Aug 03, 2017

Location: New York, NY

The Lantern Group (Lantern Community Services and Lantern Organization) is a supportive housing organization that champions the independence and well-being of New Yorkers who are impacted by or threatened with homelessness. Lantern Organization develops and manages permanent affordable and supported housing, which is paired with comprehensive services and programs designed and operated by Lantern Community Services to support clients so they can stay healthy and housed. Our 18 buildings, with almost 1,400 units, house a range of single adults to families, with sites located in the Bronx, Brooklyn, and Upper Manhattan. Lantern currently has a staff of around 200 full-time employees and services a client base of nearly 1,200 and an additional 800 community residents.
 
Lantern Community Services’ teams of experienced social workers and program specialists deliver programming directly within each apartment building to these high-need populations, resulting in excellent rates of engagement with our clients. Programs with proven results in health, employment, education, and life skills are delivered inside our residences and tailored to each person’s needs.  We provide Lantern clients – many of whom live with mental illness, addiction, disability, HIV or other chronic illnesses – with the tools they need to integrate successfully into the greater community with dignity and independence.

Organizational Role: We are seeking a dynamic and experienced Program Director for a supportive housing program serving prior chronically homeless, single adults living chronic physical illness in a supportive housing environment in Manhattan. The Program Director will lead a team that includes social workers and a health and wellness coordinator to assist this population in stabilizing their lives, maintaining their housing stability and advancing towards their individualized goals. The Program Director is also expected to work collaboratively with the Leasing and Compliance Department and Property Management staff. The ideal candidate will have a Licensed Master’s Degree in Social Work, demonstrated leadership skills and keen judgment essential for planning and accomplishing goals, navigating challenging bureaucratic systems and providing strong staff supervision. He or she will also have experience working with the chronically homeless population that has been impacted by mental illness, substance abuse, legal and medical issues. The Program Director will have very strong administrative skills and operational expertise. Some knowledge of affordable housing is preferred. The Program Director will report to the Vice President. This position is exempt.
Job Description: • Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for residents and complying with Lantern and funder regulations and requirements. • Ensure all case records (electronic and paper) are accurate, comprehensive and up-to-date for all residents. The Program Director is responsible for monitoring staff compliance and providing training and support resources. • In conjunction with staff, oversee the development and implementation of program services, including groups, community/tenant meetings, activities and celebrations, etc. to meet tenant and program needs. • Provide regular, ongoing supervision of staff as appropriate and facilitate weekly staff and clinical meetings. Provide case management support to staff as needed. • Identify and meet training needs for staff. • In collaboration with Leasing and Compliance staff, screen potential clients for the program and assist with the move-in and program orientation process. • Assist with rent collection and ensure all staff members support housing stability through a proactive active approach to working with tenants around budgeting and money management. • Assess serious incidents, review appropriateness of incident management and make corrections as needed. • Utilize data to ensure program goals are met and to address trends (both positive and challenging). • Actively engage in training that promotes the Program Director's professional development and identifies trainings to support Program staff. • Provide monthly written reports to Senior Management. • Develop linkages with community organizations to support the work of the program.
Qualifications and Skills • LCSW, LMSW or LMHC required, SIFI preferred. • Bilingual (English and Spanish) preferred. • Experience with electronic case management systems, and demonstrated ability to utilize and review data to inform best practices in service provision. • Minimum of three years supervisory experience. • At least three to five years of progressive experience in implementing a direct service program. • Knowledge of HIV/AIDS, mental health, substance abuse and chronic homelessness is preferred. • Ability to work well under pressure, including crisis situations, and be flexible with work schedule when necessary. • Experience working with evidence based models, specifically Motivational Interviewing and Illness Management and Recovery preferred. To apply: Please send a resume and cover letter expressing your interest in the position to: pdmanhattan@lanterncommunity.org Note: Candidates being considered for the position must sign a release form for Lantern Community Services to perform a criminal background check. Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, religion, immigration status, veteran status, class, creed, and mental or physical disability.

Type: Full-time

Contact: pdmanhattan@lanterncommunity.org

Housing Advocate Outreach – S2HM – (BM11029)

Housing Advocate Outreach at Breaking Ground

Posted: Aug 03, 2017

Location: New York, NY

The Housing Advocate will contribute to solving homelessness by providing supportive case management and housing placement services to chronic street homeless individuals in our Manhattan catchment area (As defined through Breaking Ground's partnership with the Manhattan Outreach Consortium). Specifically, s/he will work with the client to deliver comprehensive housing placement and case management services that include but are not limited to obtaining a TB test, securing income (in collaboration with the Entitlements Unit), obtaining identification, completing psychosocial assessments, facilitating psychiatric evaluations, complete the HRA 2010e and other appropriate housing applications, and to secure safe haven, stabilization bed, and ultimately permanent housing placement. Housing Advocate will build a relationship with client utilizing motivational interviewing to encourage client to work towards permanent housing. The Housing Advocate will also work with anyone who is street homeless in the Street to Home catchment area to the extent that it is in compliance with program operations and agency mission. The Housing Advocate is required to respond to 311's during his/her shift and canvass for clients during cold/hot weather alerts. The Housing Advocate will work closely with clients, members of the Street to Home team, including the Team Leaders, Assistant Community Director and Community Director and partner agencies to prepare clients for permanent housing.
ESSENTIAL DUTIES: • Engage chronically street homeless individuals on the streets of Manhattan • Assess clients for appropriate housing environment • Complete housing applications • Escort clients to appointments to obtain benefits, medical checkups, etc • Communicate with team members through progress notes, program databases reports staff meetings, and weekly clinical supervision • Liaison with other service providers on behalf of clients • Performs other related duties as assigned
MINIMUM QUALIFICATIONS: EDUCATION: Undergraduate degree or equivalent experience EXPERIENCE: At least two years working in the same or similar work environment, experience working with homeless population preferred SKILLS: Excellent interpersonal and problems solving skills, bilingual in Spanish and English preferred LICENSES AND CERTIFICATION: Must have valid New York state driver's license COMPUTER SKILLS: Proficiency with Microsoft Office (Word, Outlook, Excel) and Microsoft Access database To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Team Leader – S2HM – (BM11027)

The Team Leader (TL) at Breaking Ground

Posted: Aug 03, 2017

Location: New York, NY

The Team Leader (TL) works with street homeless individuals in Manhattan, as well as those engaged in the Grand Central Partnership catchment area. TL will supervise a team of up to 6 Housing Advocates including weekly supervision, team meetings, performance planning, and scheduling. The TL will conduct street outreach, engaging individuals to determine homelessness history, services needed and appropriate placement options. The TL will be responsible for gaining a holistic understanding of the homeless population in their respective catchment area/program and will work in collaboration with the Program Director, Assistant Program Director, second Team Leader, and other relevant parties to implement appropriate housing and service solutions. The TL will be expected to provide clinical, case management, and operational guidance to his/her supervisees, help coordinate outreach activities and operations, and will be responsible for ensuring that all required reporting, paperwork, procedures and protocols are followed. When applicable, the TL will be trained in performing 9.58 removals and will be expected to clinically evaluate situations and determine when a removal is necessary. The TL will spend extensive time conducting field work. The incumbent will respond to community concerns, oversee Code Red/Blue alerts, help to identify new hotspots/encampments and work to eradicate existing hotspots/encampments, liaison with partner agencies (MOC & GCP), collaborate with fellow program supervisory staff, and complete necessary reports and documentation.
ESSENTIAL DUTIES: • Provide clinical direction, leadership and direct supervision of up to 6 Housing Advocates • Collaborate with program supervisory staff to meet program goals • Conduct outreach, engaging and assessing homeless adults • Assess and evaluate client safety, involuntary removals, and other clinical interventions • Respond to community concerns, including 311 calls, inquiries routed through GCP, and encampment engagement • Provide leadership during Code Blue/Red Alerts • Coordinate delivery of care with other agencies • Ensures completion of required documentation, including reports and data entry • Performs other related duties as assigned
MINIMUM QUALIFICATIONS: EXPERIENCE - Preferred 5 years working with homeless or disabled populations and supervisory experience preferred. SKILLS - Excellent assessment skills, creative, person centered problem solving, ability to delegate and motivate. Should possess excellent organizational and time management skills. Ability to communicate and work with diverse populations. Detail oriented and can manage team tasks, excellent verbal and written communication. EDUCATION - BA/BS required, LMSW preferred COMPUTER SKILLS - Microsoft Office and Outlook required. Excel, Powerpoint and Access preferred SPECIAL QUALIFICATIONS - Bi/Multi-lingual preferred

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Case Manager - Times Square

Case Manager - Times Square for CUCS

Posted: Aug 03, 2017

Location: NEW YORK, NY

The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for a Case Management position at the Times Square. The Times Square is the largest supportive housing residence in the US and provides permanent affordable housing and supportive services for 652 low-income and formerly homeless individuals including many with a history of substance abuse, physical and psychiatric disabilities and HIV.

Description: The Case Manager is responsible for a caseload of 28-32 clients. The job comprises a full range of direct services to clients with particular emphasis on mental health, physical health and substance abuse services. Services may also include money management, coordination of care, medication management, on- going individual counseling, and complete documentation of these services. Additional responsibilities include involvement in evidence based practices such as Supported Employment and Motivational Interviewing. The Case Manager will participate and contribute to a program culture that is client-centered, outcome-oriented and dedicated to continuous quality improvement.

Experience and Education Required: Case Manager 2 – Bachelor’s Degree or HS Diploma or equivalent and 4 years relevant experience. Case Manager 3 - BSW and 1 year relevant experience (excluding fieldwork) or Bachelor’s degree and 2 years relevant experience or HS diploma or equivalent and 6 years relevant experience. For applicants without college degrees, every 30 credits can be substituted for 1 year of experience. Bilingual English/Spanish preferred, but not required. Strong written and verbal communications skills Computer literacy required Please be advised that you must upload your cover letter and resume in one document. Applicants will only be considered for positions they apply for.

TO APPLY PLEASE COPY AND PASTE LINK: https://workforcenow.adp.com/jobs/apply/posting.html?client=cucs&jobId=33740&lang=en_US&source=CC166488

Type: FULL TIME

Contact: nene.bah@cucs.org

Tenant Services Coordinator I – Times Square – (JP11035)

Tenant Services Coordinator for Breaking Ground

Posted: Aug 03, 2017

Location: New York, NY

The Tenant Services Coordinator oversees the operation of the Tenant Services office at The Times Square, a 650-unit low income supportive housing building. Tenant services programming is essential to Breaking Ground’s mission by working to build community. This is achieved through the development and implementation of planned, focused, regularly scheduled activities as well as special events that provide a range of opportunities for socialization among and between tenants. The TSC coordinates program planning, organizes tenant participation in planned activities and workshops and provides community outreach within and between the building and external resources and stakeholders. The position reports to the Assistant Director, Programs and supervises two staff and one intern. The Tenant Services Coordinator works closely with Building Management and with the on-site social service provider.

ESSENTIAL DUTIES: • Oversee development, implementation and facilitation of a wide range of programs and activities for Times Square residents, including ongoing programs and special annual events • Supervise and manage staff, including Front Desk operations • Using BG database and forms, collect information required for ongoing reporting and evaluation • Recruit and manage tenant and external volunteer opportunities • Manage and ensure timely production of monthly building newsletter • Coordinate programming with Building Management, CUCS, other Breaking Ground programs, outside agencies and vendors • Serve as tenant contact for questions and concerns; redirect tenants to appropriate staff; keep social service and building management informed of tenant involvement • Serve as an on-site event coordinator for commercial rentals of Top of the Times event space • Performs other related duties as assigned

MINIMUM QUALIFICATIONS: • Two years of satisfactory full-time work experience in Human Services or related field, or equivalent education and/or related work experience. 1-2 years of supervisory experience. Experience in project management and/or planning is preferred. Experience working with special needs populations preferred • Excellent writing, interpersonal and organizational skills, ability to multitask and shift easily between tasks is essential. Ability to work with diverse population, including persons with chronic mental illness. Outgoing and easily approachable nature preferred • Bachelor’s Degree or equivalent experience • Proficiency in using Microsoft Windows, particularly Word Excel, Publisher and Access Role will involve working in various event spaces and meeting rooms within the building and assisting in set up and take down of events.

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Brooklyn Public Library Advocate – S2HBQ – (CB11026)

Brooklyn Public Library Advocate for Breaking Ground

Posted: Aug 03, 2017

Location: Brooklyn, NY

The BPLA will work within the Brooklyn Public Library branches and will conduct outreach, assessments, and engaging individuals to determine homelessness history, services needed and appropriate placement options. The BPLA will be responsible for gaining a holistic understanding of the homeless population accessing the library and will work in collaboration with the Brooklyn Public Library Program Coordinator and other relevant parties to implement appropriate housing and service solutions. The BPLA will be responsible for the outreach activities within the library branches and will be responsible for ensuring that all required reporting, paperwork, procedures and protocols are followed.

ESSENTIAL DUTIES: • Serve as part of a two-person team engaging all individuals who appear homeless in the Brooklyn Public Library System. • Offer services to homeless clients, accompany clients to appointments, or to access services. • Maintain recordkeeping files and databases, completion of necessary reports and data entry. Give oral and written reports on shift activities. • Collaborate with Library staff and other agencies. • Coordinate delivery of care with other agencies. • Assist Program Coordinator with trainings and library surveys. • Performs other related duties as assigned.

MINIMUM QUALIFICATIONS: • Two years related work experience preferred. Preference given to those with experience working among homeless individuals. • Knowledge of local benefit agencies (Public Assistance). Familiarity with substance abuse, mental health and employment issues. • Strong oral and written communication skills. • Excellent interpersonal and problems solving skills. • Bachelor’s degree preferred, in Social Work or a related field. • Proficiency with Microsoft Office (Word, Outlook, Excel) • Bilingual Spanish/English is preferred

To Apply: www.breakingground.org/careers EOE/M/F/Vet/Disabled

Type: Full-time

Contact: www.breakingground.org/careers

Case Manager - Times Square

Case Manager at The Center for Urban Community Services

Posted: Aug 03, 2017

Location: NEW YORK, NY

The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for a Case Management position at the Times Square. The Times Square is the largest supportive housing residence in the US and provides permanent affordable housing and supportive services for 652 low-income and formerly homeless individuals including many with a history of substance abuse, physical and psychiatric disabilities and HIV.

Description: The Case Manager is responsible for a caseload of 28-32 clients. The job comprises a full range of direct services to clients with particular emphasis on mental health, physical health and substance abuse services.  Services may also include money management, coordination of care, medication management, on- going individual counseling, and complete documentation of these services. Additional responsibilities include involvement in evidence based practices such as Supported Employment and Motivational Interviewing.  The Case Manager will participate and contribute to a program culture that is client-centered, outcome-oriented and dedicated to continuous quality improvement. 

Qualifications: Case Manager 2 – Bachelor’s Degree or HS Diploma or equivalent and 4 years relevant experience. Case Manager 3 - BSW and 1 year relevant experience (excluding fieldwork) or Bachelor’s degree and 2 years relevant experience or HS diploma or equivalent and 6 years relevant experience. For applicants without college degrees, every 30 credits can be substituted for 1 year of experience. Bilingual English/Spanish preferred, but not required. Strong written and verbal communications skills Computer literacy required Please be advised that you must upload your cover letter and resume in one document. Applicants will only be considered for positions they apply for.

TO APPLY PLEASE CLICK LINK BELOW: https://workforcenow.adp.com/jobs/apply/posting.html?client=cucs&jobId=33740&lang=en_US&source=CC166488

Type: FULL TIME

Contact: nene.bah@cucs.org

Overnight Front Desk Attendant - HTS

Overnight Front Desk Attendant at The Center for Urban Community Services

Posted: Aug 03, 2017

Location: NEW YORK, NY

The Center for Urban Community Services, a national leader in the development of effective housing and service initiatives for homeless people, invites applications for a Case Manager position at the CUCS’ Harlem Transitional Services. HTS’ Kelly Transitional Living Community is a 40- bed residence. It provides chronically street homeless individuals with mental illness and/or substance abuse assistance in obtaining and maintaining permanent housing. The Housing First/Harm Reduction Model is used to engage people who otherwise may not accept services. A multidisciplinary staff works collaboratively with the residents on their recovery, and housing goals. Staff receives extensive training in Evidence Based Practices including Motivational Interviewing, Wellness Self-Management and Behavioral Treatment Interventions for substance abuse. Experience and Education Required: Resp: The Overnight Front Desk Attendant will monitor the front door, answer telephones, escort clients to appointments, work with clients on activities of daily living, monitor alarm and safety systems and log in medication. Reqs: GED or High School Diploma. Experience with population preferred. Bilingual Spanish preferred. Note: Hours for this position are 11pm-7am. Please be advised that you must upload your cover letter and resume in one document. Applicants will only be considered for positions they apply for.

TO APPLY PLEASE COPY AND PASTE URL: https://workforcenow.adp.com/jobs/apply/posting.html?client=cucs&jobId=94167&lang=en_US&source=CC2

Type: FULL TIME

Contact: nene.bah@cucs.org

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