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Chief Program Officer
The CPO will provide direct supervision to senior program staff, including three Managing Program Directors and their...
Posted: May 23, 2022
Location: New York City, NY
Responsibilities: Partner with the CEO and other members of the senior management team to implement the strategic programmatic vision set forth in the Strategic Plan and to fulfill the mission of Jericho Project. The CPO will lead and manage the programmatic operations of Jericho and ensure that the expectations of clients, staff, Board, funders, partners, and other stakeholders are met. Organization: · Provide leadership, support and direction to ensure that programmatic goals and objectives are met in a timely, efficient, and effective manner. · Oversee the coordination and integration of all programs and services. · Promote and create consistent training in Jericho’s adopted evidence-based practices, including Housing First, Harm Reduction, Motivational Interviewing, Critical Time Intervention, and Trauma-Informed Care. · Promote collaborative relationships within and between service and operations areas to ensure that teams practice integrative strategies. · Help lead the Board of Directors’ Program and Services Committee. · Work with development and senior staff to determine responses to requests for proposals or applications based on feasibility and alignment with mission. Coordinate planning and activities necessary for development of model and program designs in response to RFPs and RFAs. · Work closely with the Finance department to organize programmatic operations to ensure sound fiscal and system management. · Ensure Jericho Project utilizes trauma-informed strategies in service delivery and staff development and evaluation. · Ensure that intra-agency referrals are made in a seamless manner. Evaluation: Deepen existing and develop new performance and outcome measures (with CEO and program staff) around substance use, housing stability, employment, graduation rates, and other measures that are core to Jericho’s mission. · Develop an assessment protocol to determine feasibility and sustainability of programs. · Establish annual program goals and track results against these goals. · Deepen and implement outcome measures that lead to more effective and efficient service delivery. · Create short term and long-range strategies that include clearly laid out goals and objectives; hold staff accountable for achieving goals. · Analyze and assess programs based on data collected and course correct when necessary. · Complete the established in-service and onboarding staff development plan. Strategic Planning · In partnership with the CEO, implement Jericho’s Strategic Plan and develop and implement other strategic initiatives as directed by the Board of Directors. · Monitor emerging needs among clients, industry trends, and changes in government policy, recommending appropriate changes in strategy or development of new programs.
Qualifications: Any candidate for this job must embrace the highest level of personal and professional integrity. Professionalism, fairness, and a deep commitment to the value of diversity and inclusiveness are imperative. The ability to work in a complex environment, to navigate successfully within it, to find common ground and build consensus, and to strengthen collaboration at many levels are also essential. In addition, the ideal candidate will have the following professional qualifications: · An advanced degree in Social Work, Public Administration, or related field. A clinical degree is strongly preferred. · A minimum of 10 years of experience in a nonprofit setting with at least 5 years in a supervisory capacity. · Comprehensive working knowledge of program planning, organizational structure, budgeting, administrative operations and fundraising. · Demonstrated ability to compile and report on outcome data. · Excellent communication skills, both written and oral, with the ability to represent the organization before a broad range of stakeholders and constituencies. · A track record of providing strategic leadership, effective program management and support. · Proven success as a collaborative manager who can motivate and develop effective teams. · Experience designing and implementing effective staff training programs, including motivational interviewing, trauma-informed care, and other evidence-based models. · Demonstrated ability to recognize new opportunities and to manage innovation and culture change. · Experience developing and managing operating budgets. · Experience with applying for and implementing government grants and contracts. · Experience with developing programs in response to RFPs. · Working knowledge of the technology used for program needs.
How to Apply
COVID Guidelines: The Jericho Project is committed to ensuring the safety of its staff, interns, vendors and clients. As per the CDC guidelines' full compliance, all new/incoming staff are required to be fully vaccinated and possess the ability to provide documentation upon their 1st day of hire. To be fully vaccinated means: 1. 2 weeks after their second dose in a 2-dose series such as: Pfizer or Moderna. 2. 2 weeks after a single-dose vaccine, such as: Johnson & Johnson’s https://www.cdc.gov/coronavirus/2019-ncov/vaccines/fully-vaccinated.html How to Apply: Interested applicants must submit a resume and cover letter with salary requirements to: Human Resources Department Jericho Project Job Code: Chief Program Officer 245 W. 29th Street, Suite 902 New York, NY 10001 Fax 646.624.2301 careers@jerichoproject. org No Phone Calls Please. Jericho Project is an equal opportunity employer that does not discriminate in its hiring practices and, in order to build the strongest possible workforce, actively seeks a diverse applicant pool. www.jerichoproject.org
Senior Director of Operations
A unique opportunity to be a key player in further developing and growing this award-winning, nationally and internationally...
Posted: May 16, 2022
Location: Brooklyn, NY
• Work collaboratively to develop, support, and/or oversee systems, processes, controls, and procedures that improve the overall efficiency of the agency and ensure excellent client services and business functions • Directly oversee the Property Management, IT and Human Resources departments • Work closely with the CFO, Controller and Fiscal Department to help develop, maintain, negotiate and oversee key business systems, contracts, and relationships with vendors • Work closely with the Assistant Executive Director for Program Services and with program managers to help support the smooth functioning of the agency’s programs • Work closely with the Chief Development Officer and Development department to help support agency events and fundraising efforts • Work as part of a team to help address issues related to the COVID-19 crisis, and other health and safety issues • Through the Property Management department, ensure building operations are sound and efficient, that all properties are clean and safe and in compliance with applicable building codes and regulations; and continually investigate and respond to any security issues, and/or safety issues, and corporate compliance concerns, and communicate regularly with staff and managers about building related matters • Through the Human Resources department, ensure that employment actions are handled efficiently and in a manner which promotes a diverse, inclusive and productive workforce, strong morale and opportunities for advancement, consistent with employment law and legal requirements; and help research and implement employee benefit programs that support staff and which fit within the agency’s budget • Through the IT department, ensure that agency technology is sufficient to meet the organization’s needs, including the agency’s server system, security protections, telecommunications systems, and infrastructure to support hybrid (in-person and remote) operations; and ensure that the agency’s IT systems and operations are responsive and accessible to staff • Help support, coordinate, or oversee, as appropriate, preparation for designated external inspections and reviews, and/or audits, including by insurers, CPA auditors, and by oversight entities such as DOB, FDNY, HPD, DHS, DOHMH, and OMH. • Help prepare for new housing development projects, as appropriate, and play a lead role in helping to coordinate and oversee the renovation of BCHS’ historic Brooklyn Gardens facility • Maintain up-to-date knowledge of all City, State and Federal codes, regulations, laws and guidelines pertaining to agency operations • Maintain professional relationships with key stakeholders, including Board members, community leaders, funders and oversight entities, as appropriate • Foster an inclusive, accountable, professional environment • Handle other duties as assigned by the Executive Director
• Master’s Degree in business management, human services, or another related field preferred • Minimum of seven years of progressively responsible experience within the human services or non-profit or government fields preferred • Minimum of three years’ experience in a senior management role • Commitment to promoting and fostering equity, inclusion and diversity
How to Apply
Please sent cover letter and resume to ResumesHR@bchands.org