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As the only supportive housing membership organization in New York, the Network represents over 300 nonprofit, corporate and affiliate members. The following job opportunities stem from the Network and its vast membership pool. If you're a Network member and would like to see your job listed on our site, visit here.


Program Director - Supportive Housing

The Program Director ensures that the goals and objectives are achieved.

Posted: Jun 25, 2020
Location: New York, NY
Type: Full Time

Job Responsibilities

• Champion and model the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI). • Ensure that the Social Service Supervisor, Case Managers, and Child/Family Liaison provide effective case management services to clients including advocacy for public benefits. • Ensure data is current in all charts/case records and other client data are maintained appropriately. • Ensure that the program maintains a minimum of 90% occupancy. • Ensure eligibility of all clients entering the program. • Ensure all documentation is complete and maintained as required by funders. • Prepare reports as needed for funders, including the Department of Housing and Urban Development (HUD) and Annual Progress Reports (APR) for each contract, as well as consumer satisfaction surveys for the annual HUD renewal program evaluation. • Oversee the residence and ensure compliance with all regulatory agencies such as HUD, Housing Perseveration and Development (HPD), and Housing Development Corporation (HDC).

Job Requirements

• Commitment to Win’s mission, vision, and values. • MPH, MSW, or MA in Health/ Social Services. • Minimum of five (5) years of experience as a supervisor or manager including managing budgets. • Minimum seven (7) years of experience working and managing three or more HUD programs and contracts. • Familiarity with EBP, MI, and TIC. • Able to manage boundary setting and cultural reflexivity. • Able to provide outstanding customer service to clients and other stakeholders. • Excellent written and verbal organizational and communication skills. • Proficiency in Microsoft Suite required. • Bilingual – English/Spanish a plus.

How to Apply

To view and apply this opportunity please visit our career page.

Click here to Apply for Program Director - Supportive Housing

Contact: mbonner@winnyc.org

Supportive Housing Specialist

Responsible for assisting tenants with all necessary linkages and to help them maintain a stable community living environment

Posted: Jun 22, 2020
Location: Buffalo, NY
Type: full-time

Job Responsibilities

1. To assist tenants in securing a safe and affordable apartment of their choice. 2. Provide support to the tenant with establishing and maintaining utilities. 3. Assist with the purchasing of furniture and needed household items. 4. To initiate a direct contact with the tenant on at least a monthly basis for the purpose of reviewing their current living environment and monitoring their mental health status. 5. Documents all visits and client contacts in the tenant’s record. 6. Practices person-centered practices and demonstrates a positive, caring demeanor when working with tenants. 7. Work with the tenant and their service providers to provide regular ongoing support. 8. Assisting the tenant when necessary to settle housing related disputes with the landlord. 9. Provide teaching, monitoring and recovery oriented supports as needed in the areas associated with living independently. 10. Work with the tenant to ensure that all entitlements are secured and maintained. 11. Work with the tenant and their support team to create an individualized housing support plan. 12. To provide transportation to the tenant when necessary. 13. Ensure that the tenant maintains required clinical services and other linkages, such as medical and dental treatment as well as vocational education as needed. 14. Ensure that all new tenants apply for HUD / Section 8 housing. 15. Maintain adequate records and provider reports and statistics as requested by the supervisor. 16. Coordinates the moving in (and out) of tenants as necessary. 17. Performs any other duties necessary for the effective and efficient operation of the program.

Job Requirements

Bachelor’s degree in Human Services field or High School Diploma or GED and at least two years of experience working in the Human Services field. *In addition to the above criteria this position also requires a clean NYS driving record as outlined in DePaul’s personnel policy. The use of one’s personal vehicle is also a requirement.

How to Apply

To apply, please visit https://careers-depaul.icims.com/jobs/2502/supportive-housing-specialist/job

Click here to Apply for Supportive Housing Specialist

Contact: depaulhr@depaul.org or 585-719-3313

Supportive Housing Specialist

Responsible for assisting tenants with all necessary linkages & help maintain a community living environment of their choice.

Posted: Jun 22, 2020
Location: Rochester, NY
Type: full-time

Job Responsibilities

1. To assist tenants in securing a safe and affordable apartment of their choice. 2. Provide support to the tenant with establishing and maintaining utilities. 3. Assist with the purchasing of furniture and needed household items. 4. To initiate a direct contact with the tenant on at least a monthly basis for the purpose of reviewing their current living environment and monitoring their mental health status. 5. Documents all visits and client contacts in the tenant’s record. 6. Practices person-centered practices and demonstrates a positive, caring demeanor when working with tenants. 7. Work with the tenant and their service providers to provide regular ongoing support. 8. Assisting the tenant when necessary to settle housing related disputes with the landlord. 9. Provide teaching, monitoring and recovery oriented supports as needed in the areas associated with living independently. 10. Work with the tenant to ensure that all entitlements are secured and maintained. 11. Work with the tenant and their support team to create an individualized housing support plan. 12. To provide transportation to the tenant when necessary. 13. Ensure that the tenant maintains required clinical services and other linkages, such as medical and dental treatment as well as vocational education as needed. 14. Ensure that all new tenants apply for HUD / Section 8 housing. 15. Maintain adequate records and provider reports and statistics as requested by the supervisor. 16. Coordinates the moving in (and out) of tenants as necessary. 17. Performs any other duties necessary for the effective and efficient operation of the program.

Job Requirements

Bachelor’s degree in Human Services field or High School Diploma or GED and at least two years of experience working in the Human Services field. *In addition to the above criteria this position also requires a clean NYS driving record as outlined in DePaul’s personnel policy. The use of one’s personal vehicle is also a requirement.

How to Apply

Please apply online at: https://careers-depaul.icims.com/jobs/2711/supportive-housing-specialist/job

Click here to Apply for Supportive Housing Specialist

Contact: depaulhr@depaul.org or 585-719-3313

Housing Specialist

Responsible for the oversight of clients enrolled in the Supported Housing portion of the SP SRO housing.

Posted: Jun 22, 2020
Location: Rome, NY
Type: full-time

Job Responsibilities

DIRECT SERVICE RESPONSIBILITIES: Develop, monitor and update housing support plans to identify which services DePaul is to provide to maximize clients success. Assists in linkage to any necessary support services such as mental health treatment, medical, vocational and educational services. Networks with support services such as mental health treatment, medical, vocational and educational services. Assists clients in accessing and keeping all financial entitlements they are eligible for. Maintain accurate, up-to-date records. Assists the other staff in the building by performing essential duties in their absence. Performs other duties as assigned. ADMINISTRATIVE RESPONSIBILITIES: Attend county SPOA meetings as part of DePaul’s intake team to help with admission decisions. Assess referrals to determine if SP SRO is an appropriate level of care for individuals.

Job Requirements

Education: Bachelor’s degree or 4 years of mental health and/or specials needs population experience (per site needs). Experience: One year working in human services field preferred; or equivalent combination of education and experience. Other: Valid New York State driver’s license. Must meet qualifications set by agency’s clean driver record policy. Use of personal vehicle required.

How to Apply

To learn more and apply please visit www.depaul.org/employment to view all openings or go click on the link below to apply directly to this listing: https://careers-depaul.icims.com/jobs/2974/housing-specialist/job

Click here to Apply for Housing Specialist

Contact: depaulhr@depaul.org or 585-719-3313

Case Worker

The Case Worker provides case management and mental health services to residents of Encore's supportive housing program.

Posted: Jun 15, 2020
Location: New York, NY
Type: Full Time

Job Responsibilities

Responsibilities: • Provide individual case management to evaluate client level of function in a variety of settings. • Provide assessment, and at times companionship, for Encore 49 residents in a variety of settings, including in offices, in resident rooms, on neighborhood outings, at doctor’s offices, at Encore’s Senior Center and other NYC neighborhood locations • Perform crisis intervention, when needed. • Conduct at least one room inspection per week for each client on the case load, wellness checks, and deliver client mail if necessary • Assist in the coordination and/ or guidance of clients regarding their money management, medication and personal/ environmental hygiene. • Coordinate services with the Senior Center, Meals on Wheels, Adult Day Treatment Programs, family members, medical facilities, home care agencies, entitlement systems and all other service providers involved with or required by clients. This includes advocacy when needed and/ or visiting hospitalized clients and clients in nursing homes. • Assist with Shop and Escort Services, this includes escorting client to appointments, or, at times, shopping for tenants. • Escort clients to and from hospital visits. This include 911 calls where clients are taken to hospital or nursing homes. Conduct follow-up visits with clients who are hospitalized or in a nursing home until the clients are discharged or placed in other long-term treatment facility • When necessary, escort clients with HHA to meet the needs of the client • Maintain all required client charts and case records as mandated by funding sources (DHS and DHMH) or agency administrator, in an orderly and up-to-date manner. • Assure that all charts and AWARDS notes are in compliance with DHS and DHMH • Conduct individual and group services for the purpose of enhancing socialization skills and selfawareness. • Assist in the planning and execution of recreational/ educational activities, such as birthday parties, bingo, trips, etc. • Actively participate in the interdisciplinary team approach at Encore 49, including communicating with the Director of Social Services, Building Manager, consulting Psychiatrist, medical doctors, caseworkers, visiting nurse, home health aides, administrative assistance, interns and volunteers. • In times of great need, assist with Encore’s Home Delivered Meals Program; including assisting with the delivery of meals in the Neighborhood of Encore 49 • Participate in staff meetings and supervisory sessions with Director of Social Services and Supervisor of Social Services. • Provide on-site staff coverage on a rotating basis on Saturday, Sunday and holidays. • Perform related duties as assigned by Director and Supervisor of Social Services. Such activities may include assisting with programmatic needs, client care and emergency assistance. • Represent Encore Community Services at community, geriatric, mental health, governmental service and/ or health care collations.

Job Requirements

Qualifications: • Two years’ experience and BA in related social service field. • Proven experience with the senior homelessness, and/ or homeless populations. • Strong clinical skills. • Strong administrative skills. • Exceptional oral and written capabilities. • Ability to multitask and handle assignments as needed. • Demonstrate excellent organization and communication skills. • Good record keeping abilities and proficient in computer/web based programs. • Knowledge in AWARDS database a plus. • Have a sensitivity and empathy for participants in the programs. • Work well under supervision. • Must be able to work a flexible schedule of either Saturday-Wednesday or Sunday-Thursday. • Bilingual a plus.

How to Apply

To Apply email Resume and Cover Letter with Salary Requirements to jobs@encorenyc.org with the subject line “Case Worker – Encore 49 Res.” Due to the high volume of applicants, only qualified candidates will be contacted. No phone calls please. Encore Community Services is an equal opportunity employer and does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation.

Click here to Apply for Case Worker

Contact: Jobs@encorenyc.org

Director of Residential Services

The Director of Residential Services serves as the primary supervisor for the social service staff at several locations.

Posted: Jun 15, 2020
Location: New York, NY
Type: Full Time

Job Responsibilities

• Supervises and supports the Encore 49’s SRO social service staff in delivering and documenting direct services to residents via individual supervision sessions, case conferences and new staff/in-house trainings; • Supervise the case workers at our affordable Housing Residence, Encore West- and ensure residents of Encore West have access to a multitude of community resources and referrals; • Support staff at the Encore Senior Center and Encore 49 by being a role model in service provision, observing and coaching performance, and offering direct services when necessary; • Facilitate team meetings that are goal oriented and build a sense of comradery and Team spirit; • Support program integration between Encore 49, Encore Senior Center, and Encore West; • Oversee and monitor caseloads and data entry/ case notes for the department; • Oversee recreational components of Encore 49 programs; • Ensures that staff fulfills routine duties as well as special assignments; provides feedback to staff; • Collaborate with visiting Psychiatrist, Podiatrist and General Practitioner; • Works with Encore’s Controller and COO to ensure proper controls are being adhered to for Client’s custodial funds (the resident money management program); • Supervise HHA and confer with case workers to assure that HHA are meeting the client’s needs; • Performs quality improvement review (including in-house audits) to ensure that client records are “audit-ready” at all times and comply with standards set forth by program funding sources; • Conducts client assessment and crisis intervention; • Participates in intake process, including selecting and screening residents; • Serves as liaison for on-site resources for clients; • Serves as program representative for off-site resources; develops relationships within the community to strengthen links with off-site resources; • Serves as point of contact for clients; • May carry caseload during staff absences; • Stands in for the Senior Director of Programs during absences; • Represents Encore Community Services’ mission and values at all times; • Handles other job-related duties as assigned by the Senior Director of Programs;

Job Requirements

• MSW required, LCSW preferred. • Minimum of 3-5 years in social service field with supervisory experience • Experience working with people with a history of substance abuse, people with HIV, formerly homeless people and individuals with mental illness • Effective leadership and supervision/management skills. • Strong clinical skills. • Strong administrative skills. • Exceptional oral and written capabilities. • Ability to handle multiple tasks and assignments at once • Flexible, available to work some holidays and weekends. • Proficient in Microsoft Office, Foothold- AWARDS • Bilingual a plus.

How to Apply

To Apply email Resume and Cover Letter with Salary Requirements to jobs@encorenyc.org with the subject line “Director of Residential Services”. Due to the high volume of applicants, only qualified candidates will be contacted. No phone calls please. Encore Community Services is an equal opportunity employer and does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation.

Click here to Apply for Director of Residential Services

Contact: Jobs@encorenyc.org

Assistant Program Director

Please see job responsibilities.

Posted: Jun 15, 2020
Location: Elmhurst, NY
Type: Full Time

Job Responsibilities

Intro/Program Description: The Baxter Safe Haven is a 75-bed transitional housing residence for homeless adults. Services include case management, harm reduction, housing readiness, counseling, medical and psychiatric services, groups and recreation, meal service and 24-hour 7 day a week security. Purpose of Position: Provide support and clinical supervision to Clinical Coordinator and other social service staff (i.e.: housing specialists, harm reduction specialists, case managers) with the goal of helping clients achieve stable permanent housing. Schedule: Tuesday through Saturday, may require occasional evening, rotating on-call - 9:00am to 5:00pm Ensure provision of quality and timely services, including psychiatric and medical care, entitlements, assessment & treatment planning, and linkages to day programs, clubhouses, employment, and recovery. Act as Liaison with on-site medical and psychiatric team. Coordinate and manage day to day program operations along with Program Director. Move clients into permanent housing. Supervision of clinical and non-clinical staff Ensure that all documentation (including, but not limited to, progress notes, service plans, health forms, housing applications, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards.; provide coaching on policies and clinical practice. Support evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, harm reduction, and strengths-based approach Ensure collection, tracking, and analysis of data Provide weekly supervision to staff; promote staff development, evaluate their work and initiate performance improvement plans when required; Participate in intake/admission meetings of new clients Coordinate client care with all onsite treatment providers, serve as liaison with medical and psychiatric staff Advise staff re: clinical assessment of clients and need for hospitalization, coordinate 9.58 as needed Assist with audit preparation and performance improvement plans as needed Assist Program Director with daily program operations, serve as senior leader in Program Director’s absence Interface with various community agencies, funders and stakeholders relevant to our client population Coordinate the scheduling of all contracted treatment providers and consultants. Collaborate with staff in other GRCC programs to coordinate client service Attend staff meetings, case conferences, training programs and supervision meetings Participate in developing group curriculum and facilitate group activities as needed Other duties as required

Job Requirements

Qualifications/Educational Requirements LMSW or LMHC required, LCSW preferred Supervisory experience required Experience with transitional or supportive housing a strong plus Experience working with individuals diagnosed with mental illness, substance use and homelessness strongly preferred. Bilingual (English and Spanish) a plus Skills, Knowledge and Abilities Strong leadership skills Understanding of homelessness, housing first, client centered approach, and harm reduction models preferred Ability to multi-task/work in a fast-paced environment Excellent verbal and written communications skills Strong interpersonal skills Ability to work to collect, track, and analyze data Team oriented Good judgment and problem-solving skills Strong organizational skills Computer literate Computer Skills: To perform this job successfully, an individual should have/be: Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook Able to use or learn to use AWARDS database Familiar with cloud-based payroll platforms such as Paycom (supervisor/manager functionality) Able to use or learn other electronic databases, programs, and funder-related software as needed Physical Requirements Frequent walking and standing, occasional lifting Work Environment Indoor office Some visits to client dorms required

How to Apply

Please apply via hyperlink.

Click here to Apply for Assistant Program Director

Contact: gsanchez@goddard.org

Program Director

See job responsibilities.

Posted: Jun 15, 2020
Location: Elmhurst, NY
Type: Full Time

Job Responsibilities

Intro/Program Description: Goddard Riverside Community Center (GRCC) is a well-established settlement house with an annual operating budget of over $30 million. GRCC is one of New City’s leading human service organizations meeting the basic needs of children, youth and families, homeless people, individuals with mental health and other special needs, and older adults through 25 plus programs at 22 sites across Manhattan. Goddard Riverside operates four permanent supportive housing residences and is opening a 75 bed transitional residence for adults experiencing homelessness. This will be Goddard Riverside’s first residence in Queens. Purpose of Position: The Program Director is responsible for daily administrative and clinical oversight of social services program operations including staff supervision and collaboration with on-site building manager at the Baxter Safe Haven in Elmhurst Queens. The Program Director is responsible for daily program operations, working with funders, data collection and reporting, meeting all government regulations and deliverables, quality provision of services, and budget management. The Program Director will lead the team in proving a full range of case management services as well as medical, psychiatric, recreational and housing focused activities. The primary goal is to help individuals achieve stable permanent housing. Schedule: Monday to Friday, some evenings or weekends as needed, rotating on-call - 9:00am to 5:00pm Roles, Responsibilities and Essential Duties 1) Program Director tasks Conduct individual and group clinical supervision; supervise Assistant Program Director, Administrative Assistant, Housing Specialists and other staff Responsible for the recruitment, training, and supporting of social service staff: corrective actions as needed Responsible for developing and managing program budget Work with organization leadership and departments throughout Goddard to ensure quality provision of services in a safe and stable environment Meet and exceed contract deliverables, work with DHS and other government bodies to ensure attainment of contractual obligations and compliance Ensure ongoing staff training on client care issues, agency policies, best practices, and arrange for outside training as needed Liaison with on-site and off-site medical and psychiatric providers Respond to and manage crises as needed Work closely with with DHS and other funders to achieve deliverables, adhere to all regualtions and standards, and maintain/increase fundingComplete funder reports on an ongoing and timely basis Facilitate standardization of program policies and procedures, including orientation and onboarding materials Prepare for all internal and external audits, including creating, executing and reviewing Corrective Action Plans Ensure quality service provision including the utilization of evidenced based practices for client centered services Facilitate implementation of standardization of data collection methods, tracking, analysis and reporting of data. Use data analysis to adjust programming as needed.. Ensure data management is tied to funder deliverables, housing, Social Determinants of Health, and health outcomes Collaborate with Buidling Manager, Security, Food Service, and Maintenance companies to ensure safety of all residents in a well maintained environment 2) Program oversight Participate in intake/admission meetings of new residents Lead regular staff meetings with to discuss tenant issues and program outcomes Collaborate with Building Manager around facility and safety of staff and tenants Work with several government and private funders to meet all regulations and deliverables Ensure all incident reporting and follow up is done thoroughly and in a timely manner 3) Community and agency liaison Serve as liaison to other programs in GRCC’s continuum of services to ensure quality service provision and collaboration across the agency Serve as liaison to funders, the community, and outside organizations Work with executive leadership on new initiatives 4) Program development and improvement Oversee and facilitate program reports and data management Assist in developing program budget and monitor program expenses against budget Prepare and/or review program evaluations and quality improvement plans Develop and maintain relationships with government and private funders Assist with grant writing as needed 5) Other duties as required

Job Requirements

Qualifications/Educational Requirements LMSW /LCSW or LMHC required, Master’s Degree in related field may be considered with significant relevant experience Experience with homeless individuals with mental illness required Management/Supervisory experience required Experience with transitional or supportive housing required Skills, Knowledge and Abilities Excellent verbal and written communication skills Strong Interpersonal skills Leadership ability Excellent judgement and ability to handle crises effectively Ability to work in fast-paced, residential environment Strong problem-solving skills Computer Skills: To perform this job successfully, an individual should be: Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook Able to use or learn to use AWARDS database Familiar with cloud-based payroll platforms such as Paycom (supervisor/manager functionality) Able to use or learn other electronic databases, programs, and funder-related software as needed Physical Requirements Moderate computer work; occasional lifting of up to 30lbs; some walking and climbing stairs to visit clients and access community spaces Work Environment Office in transitional housing building and some client visits may be required

How to Apply

Please apply via hyperlink.

Click here to Apply for Program Director

Contact: gsanchez@goddard.org

Program Director

Oversees the day-to-day operation of supportive housing program and assures the program operates efficiently and in compliance.

Posted: Jun 10, 2020
Location: Bronx, NY
Type: Full-Time

Job Responsibilities

- Responsible for the overall operation of the program, monitoring program budget and on-site financial procedures and records - Provides leadership and supervision to all program staff - Assures maximum occupancy of building and program quality assurance - Liaises with project's co-sponsors, managing agents, community agencies - Supervision of tenant initiatives and overall development of tenant community - Identifies systemic problems in program & administrative domains, guiding staff toward developing a plan of action that addresses the problem and documents the solution in the form of program policy - Monitors the intake of all new residents - Develops contacts with various agencies in order to refer clients as needed - Develops internal audit procedure in order to ensure that resident case files are in compliance with both agency policies and governmental contract regulations - Facilitates monthly community meetings, case conferences and staff meetings - Attends monthly community board meetings - Knowledgeable with Foothold database, quality assurance, data entry, evaluation, etc. - Knowledgeable with HUD contracts requirements - Knowledgeable with HUD Annual Performance Review (APR). - Knowledgeable with the NYC CoC Continuum of Care and Annual Evaluation Process. - Knowledgeable with DOHMH Contract and Standards, Level of Service Report and MAVEN Database. - Knowledgeable with HPD requirements, HQS Inspections and Annual Recertification process.

Job Requirements

- Master's degree with minimum of 5 years in human services and administration. - Significant previous supervisory experience, prior experience working within a family supportive housing program preferred, experience interfacing with both operations and clinical services, and working with homeless families. - Strong organizational skills, ability to juggle multiple priorities, skilled in managing and leading staff. - Proficient with Microsoft Office and experience with Foothold case management software or similar software preferred.

How to Apply

To join our diverse team, please include a cover letter and salary requirements with your resume/application submission by fax to 212-566-7773 or online at: https://lesc.clearcompany.com/careers/jobs/dd1e8605-eedb-d899-a2e9-22746852ad3a/apply?source=970010-CS-16991

Click here to Apply for Program Director

Contact: 212-566-7773