Job Opportunities

As the only supportive housing membership organization in New York, the Network represents over 300 nonprofit, corporate and affiliate members. The following job opportunities stem from the Network and its vast membership pool. If you're a Network member and would like to see your job listed on our site, visit here.


JET Program Coordinator

JET Program Coordinator for Henry Street Settlement

Posted: Mar 26, 2015

Location: New York, NY

Department: Workforce Development Center

Start Date: As soon as possible

Hours: Full-Time Salary: Commensurate with experience

Company Overview: Since 1893, Henry Street has delivered the most effective, compassionate and comprehensive services possible to residents of the Lower East Side. As a multifaceted not-for-profit, Henry Street provides innovative social services, arts programs and healthcare services from 17 locations throughout the Lower East Side. Building upon its legacy for innovation and effective programming, Henry Street has grown to offer more than 50 different programs, currently making it one of the most comprehensive settlement house in New York City, as well as one of the City’s largest social service agencies. Henry Street is governed by a 45-member Board of Directors and is supported by government grants and contracts, as well as foundation, corporate and individual support. The Job Essentials Training (JET) program is a part of Henry Street Settlement’s Education and Employment Services, a $10M division providing a continuum of services from early childhood education through adult workforce programs designed to assist individuals in obtaining the skills necessary for lifetime self-sufficiency. The JET program, both a high-profile program and integral service within the workforce development portfolio, provides high-quality one-on-one job search support, workshops and retention services to over 1000 job-seeking New Yorkers annually. The JET Program Coordinator provides thought leadership and hands-on support to a team of six, in order to meet the employment and career advancement needs of the diverse population we serve.

Qualifications:

  • Bachelor’s Degree required; Master’s degree preferred
  • Minimum of five (5) years of relevant experience
  • Experience with performance-based contracts a plus
  • Minimum of three (3) years of experience supervising staff with proven success in staff development and strong coaching skills 
  • Sensitivity towards, and ability to, work with challenging individuals including but not limited to a low-income, high-barrier to employment population
  • Good judgment and problem solving ability, strong organizational skills
  • Detail-focused
  • Experience in collecting and reviewing documentation to ensure reimbursement from funders a plus
  • Ability to meet deadlines and goals balanced with eagerness to be creative and provide a high quality service
  • Excellent verbal and written communication skills
  • Advanced knowledge of Microsoft Office, internet applications, and database navigation

Responsibilities:

  • Overall execution of JET program services including intake, assessment, job readiness and vocational training, job search, job development and job retention
  • Provide leadership and direct supervision, including training, coaching and completion of performance evaluations for five employment coordinators and one program assistant
  • Ongoing monitoring of program outcomes and progress toward performance goals for assigned portfolio of grants and contracts
  • Develop and strengthen program design, activities and curriculum materials, to ensure quality programming that meets the needs of the population served and reflects current workforce development program best practices, public/private funding trends, and city/state employment statistics. 
  • Monitor data entry on internal and external databases to ensure accurate data capture and compliance according to contractual obligations 
  • Analyze and evaluate data to inform program design; prepare reports for internal leadership and funding sources 
  • Audit client files and case notes for accuracy and contract compliance
  • Deliver program content and facilitate classes and workshops
  • Meet with clients individually to handle special inquiries, grievances or other needs
  • Represent the organization to key stakeholders including funders, program partner organizations and participating employers
  • Participate in case management, staff and supervisory meetings as scheduled
  • Other tasks as assigned by supervisor

To Apply email Cover Letter and Resume to jobs@henrystreet.org In the subject line, please indicate “JET Program Coordinator” For more job opportunities: http://www.henrystreet.org/about/employment/ Due to the high volume of applicants, only qualified candidates will be contacted. Henry Street Settlement offers excellent benefits and is an Equal Opportunity Employer/Program

Type: Full time

Contact: jobs@henrystreet.org

Employment Program Coordinator

Employment Program Coordinator for Henry Street Settlement

Posted: Mar 26, 2015

Location: New York, NY

Department: Urban Family Center

Start Date: As soon as possible

Hours: Full time

Salary: Commensurate with experience

Company Overview: Since 1893, Henry Street has delivered the most effective, compassionate and comprehensive services possible to residents of the Lower East Side. As a multifaceted not-for-profit, Henry Street provides innovative social services, arts programs and healthcare services from 17 locations throughout the Lower East Side. Building upon its legacy for innovation and effective programming, Henry Street has grown to offer more than 50 different programs, currently making it one of the most comprehensive settlement house in New York City, as well as one of the City’s largest social service agencies. Henry Street is governed by a 45-member Board of Directors and is supported by government grants and contracts, as well as foundation, corporate and individual support. Founded in 1972, the Urban Family Center was the country's first apartment-style temporary shelter with on-site social services for homeless families with children. Funded by the New York City Department of Homeless Services and located in a six-story walk up building on Manhattan's Lower East Side, the Center houses eighty-two homeless families in separate apartments, and provides them access to a comprehensive array of social services.

Qualifications:

  • Bachelor’s Degree required
  • Minimum of three (3) years of experience working with diverse consumers in human services organizations preferred (ideally providing employment services to the homeless)
  • Minimum of three (3) years of experience with grant funded programs and expectations for meeting measurement targets and reporting outcomes
  • Client services focus working in a social services agency
  • Background in developing and implementing education and employment programming/curriculum
  • Strong engagement and interpersonal skills
  • Strong computer skills, including experience working with Microsoft Office, internet applications and database navigation
  • Excellent writing and organizational skills
  • Strong communication skills including delivery of group workshops and conducting individual work with clients
  • Team player that can interact and work effectively with colleagues on employment related issues
  • Ability to exercise proper judgment and utilize problem solving skills
  • Interest in assisting others to develop skills to gain livable employment so they can obtain affordable housing, leave shelter and gain independence
  • Bilingual and fluent in English and Spanish required

Responsibilities:

  • Track retention milestones and document progression
  • Collect milestone documentation such as pay stubs and employer verification letters
  • Distribute incentive metrocards at each milestone
  • Oversee quarterly life skills workshops geared toward common workplace challenges (conflict resolution, asking for a raise, etc.) 
  • Continue to engage with employed clients after they leave the shelter
  • Assist employed clients with job skills and team-building with co-workers and supervisors
  • Assist newly employed clients with understanding employer policies and procedures in their employee handbooks
  • Assist employed clients with creating career advancement track and goal-setting
  • Recruit and engage new clients in employment process
  • Develop curriculum and implement employment workshops that provide the following: orientation to employment process, job readiness assessment, resume and cover letter creation, references development, goal setting and action planning
  • Communicate/collaborate with case managers on any client issues/concerns
  • Recruit and provide task supervision for student interns
  • Maintain tracking spreadsheet that includes all active/former clients that have been involved in employment process
  • Identify educational and vocational opportunities for clients
  • Oversee Summer Youth Employment Program (SYEP) for shelter applicants; work closely with Henry Street SYEP Coordinator
  • Collaborate with other employment team members in Transitional & Supportive Housing and Workforce Development Center to maximize the scope of employment services offered to clients
  • Assist with organize employment alumni nights to recognize clients that have obtained/maintained employment
  • Maintain and report statistics for pre-employment and employment phases of program 
  • Ensure program meets all criteria stipulated by funding source(s) and assist with outcomes reporting
  • Assist in the completion of client employment documentation (resumes, cover letters, etc.)
  • Document all client encounters (individual and group) in electronic documentation system 
  • Provide assistance/coverage for Employment Manager as needed 
  • Other duties as assigned by supervisor

To Apply email Cover Letter and Resume to jobs@henrystreet.org In the subject line, please indicate “Employment Program Coordinator” Due to the high volume of applicants, only qualified candidates will be contacted. Henry Street Settlement offers excellent benefits and is an Equal Opportunity Employer/Program

Type: Full time

Contact: jobs@henrystreet.org

Case Manager/Housing Specialist

Case Manager/Housing Specialist for Henry Street Settlement

Posted: Mar 26, 2015

Location: New York, NY

Department: Urban Family Center

Start Date: As soon as possible Hours: Full time (9am to 5pm /12pm to 8pm)

Salary: Commensurate with experience

Company Overview: Since 1893, Henry Street has delivered the most effective, compassionate and comprehensive services possible to residents of the Lower East Side. As a multifaceted not-for-profit, Henry Street provides innovative social services, arts programs and healthcare services from 18 locations throughout the Lower East Side. Building upon its legacy for innovation and effective programming, Henry Street has grown to offer more than 50 different programs, currently making it the most comprehensive settlement house in New York City, as well as one of the City’s largest social service agencies. Henry Street is governed by a 45-member Board of Directors and is supported by government grants and contracts, as well as foundation, corporate and individual support. Urban Family Center provides transitional housing and supportive services for families, their children, and survivors of domestic violence. In addition to housing, residents receive on site social services, including individual/group counseling, support groups, family case management, housing search assistance and employment preparation. UFC has a seamlessly integrated, comprehensive on-site social service program that helps residents restore and rebuild their lives while managing their housing crises.

Qualifications:

  • Bachelor’s Degree required; Bachelor of Social Work (BSW) preferred
  • Minimum of three (3) years of experience working with indigent families
  • Experience working with homeless population • Strong case management skills 
  • Strong organizational skills
  • Good judgment and problem solving ability
  • Excellent oral and written communication skills
  • Ability to keep calm and work well with people
  • Knowledge of computers such as Microsoft office, Outlook, etc.
  • Bilingual (English/Spanish) preferred
  • Knowledge and understanding of team concepts preferred
  • Experience working with the Department of Homeless Services (DHS) CARES system

Responsibilities: 

  • Coordinate all social services for residents including working interactively in the development of Independent Living Plan (ILP) service plans
  • Provide individual/family counseling
  • Provide crisis intervention counseling 
  • Formulate service plans and goals and assist clients to implement service plans
  • Develop and implement employability plans with residents and the agencies employment program
  • Ensure shelter’s rules and regulations are communicated to residents and that clients understand and work towards meeting their responsibilities as outlined in their Independent Living Plan (ILP) 
  • Accompany residents to appointments including: public assistance, apartment viewing, interviews, lease signing, and furniture shopping when necessary
  • Maintain and develop up-to-date information and resources to meet the diverse social services and housing needs of the families 
  • Assist clients in developing an independent living plans (ILP) to move families towards permanent housing •
  • Must have housing agents/realtor bank as well as to make contacts with new Landlords, Brokers, and other housing agents
  • Establish and develop new linkages with real estate brokers and landlords. Maintain an active roster of real estate brokers and landlords. Make contacts with landlords and other housing agents
  • Assist clients with completing relevant applications for housing subsidies and programs. Advocate on behalf of the clients to ensure that they receive the appropriate subsidies.
  • Assist families seeking apartments in the public and private sector.
  • Place a minimum of (3) three families per quarter into permanent housing
  • Facilitate Housing Workshops for families, as needed
  • Perform all other tasks deemed necessary at the direction of the Program supervisor to aide in the shelter’s achieving its programmatic goals
  • Other duties as assigned by supervisor

How to apply: To Apply email Cover Letter and Resume to jobs@henrystreet.org In the subject line, please indicate “Case Manager/Housing Specialist” Due to the high volume of applicants, only qualified candidates will be contacted. Henry Street Settlement offers excellent benefits and is an Equal Opportunity Employer/Program

Type: Full time

Contact: jobs@henrystreet.org

Case Manager (Senior Supportive Housing Pilot Program)

Case Manager (Senior Supportive Housing Pilot Program) for Goddard

Posted: Mar 25, 2015

Location: New York, NY

GRSSHP is a pilot project that will ensure affordable, accessible senior supportive housing services are available to currently and formerly homeless low-income, Medicaid eligible seniors at risk of nursing home placement and to seniors transitioning out of nursing homes into community living who require long-term care services. Program caseload is 45 individuals.

This is a full-time (35 hrs/week), hourly non-exempt position with working hours Monday through Friday, from 9:00 am to 5:00 pm (with one unpaid hour for lunch).

Responsibilities:

  • Carry a caseload of approximately 18-20 clients 
  • Assist and advocate for clients on a wide range of issues, with a special focus on assisting each individual in the supports necessary to live as independently as possible in the community and prevent unnecessary nursing home placement, including coordination of medical care, home care, and modifications to living space
  • Collaborate with the part time subcontracted nurse to ensure the safety and medical needs of clients are being addressed
  • Assist Clinical Coordinator in the completion of assessments and determination of client eligibility for program: to include home visits and direct communication with current supports such as medical providers, social workers, family members, and staff at other Goddard Riverside programs
  • Conduct ongoing safety assessments
  • Create and update housing plans that focus on needed services to keep clients stable in housing
  • Monitor progress of modification projects to ensure they are completed in a time frame and manner consistent with client needs
  • Complete specific data collection tools, assessments, and enter client information and progress in the project's data system
  • Social Service team member
  • Attend and participate in staff meetings, supervision sessions, training programs, and case conferences
  • Other related duties

Qualifications:

  • Bachelor’s Degree or equivalent experience
  • Prior experience working with one or a combination of the following populations: seniors, people with mental illness and/or substance use disorders, and people with histories of homelessness
  • Excellent computer skills
  • Bilingual English/Spanish preferred
  • Frequent standing and walking; occasional travel between housing sites
  • Office - Homes of prospective or current clients

Salary commensurate with experience - Excellent benefits package CONTACT INFORMATION Send cover letter and resume, with “GRSSHP Case Manager” in the subject line to: Ashley Arner, Clinical Coordinator, at aarner@goddard.org.

Type: Full-time Hourly

Contact: aarner@goddard.org

Client Care Worker/Office Assistant

Client Care Worker/Office Assistant for Henry Street Settlement

Posted: Mar 20, 2015

Location: New York, NY

The Client Care Worker/Office assistant is responsible for working with clients to help them obtain housing; help clients live full and satisfying lives in the community; help their team and program to function well and meet their contractual obligations including achieving contracted housing placement goals; and striving, as appropriate to their role, to fulfill the programs’ core purpose, core values and vision statements.

Department: Third Street Women’s Residence Start Date: As soon as possible Hours: Full time Salary: Commensurate with experience

Organization Overview: Since 1893, Henry Street has delivered the most effective, compassionate and comprehensive services possible to residents of the Lower East Side. As a multifaceted not-for-profit, Henry Street provides innovative social services, arts programs and healthcare services from 17 locations throughout the Lower East Side. Building upon its legacy for innovation and effective programming, Henry Street has grown to offer more than 50 different programs, currently making it one of the most comprehensive settlement house in New York City, as well as one of the City’s largest social service agencies. Henry Street is governed by a 45-member Board of Directors and is supported by government grants and contracts, as well as foundation, corporate and individual support.

The Transitional and Supportive Housing Cluster is a $9.1M division which provides Transitional Housing and Supportive Housing to Homeless individuals and Families, victims of Domestic Violence and Formerly Homeless Individuals. Services include four shelters; two family shelters, a domestic violence shelter, a shelter for Single Women with Mental Health Issue as well as a NYNY Supportive Housing building for formerly homeless individuals with Mental Health issues. Services are provided by culturally competent staff and include case management, housing, employment, and children’s programs.

These programs are designed to help individuals and families attain their fullest potential in an environment that values respect, dignity, caring and integrity. This position is within the Third Street Women’s Residence which is a 79 bed shelter for homeless women with Mental Health issues. This program includes on-site psychiatric and nursing services to supplement case management and housing services. This position reports directly to the Shift Supervisor.

Qualifications:

  • Associate Degree with at least four (4) years relevant experience required.
  • Bachelor Degree in Social Work preferred and one (1) year relevant
  • Ability to obtain CPR/First Aid certification, Fire Conductor or Fire Safety and Alarm Systems (Homeless Shelter F-80), licensure within the first three (3) months of employment
  • Computer literacy
  • Strong communication, writing, proof reading and typing skills (40 – 45 wpm)
  • Good judgment and problem solving ability
  • Strong organizational skills
  • Ability to multi-task and problem solve
  • Ability to work independently
  • Ability to handle confidential information and documentation
  • Must be able to work 5 p.m. to 1 a.m. shift
  • Bi-lingual preferred (English & Spanish)

Responsibilities:

  • The Client Care Worker/Office assistant is responsible for working with clients to help them obtain housing; help clients live full and satisfying lives in the community; help their team and program to function well and meet their contractual obligations including achieving contracted housing placement goals; and striving, as appropriate to their role, to fulfill the programs’ core purpose, core values and vision statements.
  • Reception: Provide consistent and courteous coverage of reception and telecommunications switchboard to ensure positive customer service and timely, efficient communication and flow of information for clients, visitors and associates; answers incoming calls, directing calls and messages to appropriate staff, and provides basic referral information to callers as needed 
  • Operational support: Ensure the health and safety of the program by identifying and reporting facility and equipment maintenance needs
  • Clerical support: Provide administrative support as assigned for organizational activities, including but not limited to: word processing, data entry, typing, filing and recordkeeping
  • Team duties • Foster seamless service provision across shifts • Know and be able to communicate with clients about the program's mission, structure, and approach to treatment • Provide and document relevant information about a client to their workers and other program staff • Know program rules and reporting on rule violations • Carry out intakes on clients
  • Ensure that clients are safe and comfortable • Respond to crises • Proactively work to create and/or maintain an environment which is safe and comfortable • Conduct walkthroughs around the facility • Provide and support opportunities for therapeutic recreation and socialization • Proactively work to engage clients in the program • Carry out specific activities to support the overall function of the program • Assist with medication management • Assist with kitchen meal duties as needed
  • Other duties as assigned by supervisor

Apply To: Please send resume and cover letter to jobs@henrystreet.org. Indicate "Client Care Worker/Office Assistant" in subject of e-mail. Due to the high volume of applicants, only qualified candidates will be contacted. Henry Street Settlement is an equal opportunity employer/program.

Type: Full time

Contact: jobs@henrystreet.org

Program Supervisor

Program Supervisor for Heart Share

Posted: Mar 13, 2015

Location: Brooklyn, NY

The Program Supervisor for Supported Housing provides clinical and administrative services to clients residing in the HASA Program. Additionally, the Program Supervisor will serve as the back up for the Program Director for additional Supported Housing sites. The supervisor assists in screening clients for program admission, provides supervision to staff, clinical assessments of client’s who are diagnosed with mental illness and ensures that clients are receiving optimal services based on their needs. The program is undergoing redesign and growth so this is an excellent opportunity for the Program Supervisor to be part of a growing housing program servicing a variety of clients with a plethora of psychosocial risk factors.

Responsibilities:

  • Supervises the admissions process.
  • Participates in hiring new staff, supervises staff working with clients, and prepares staff performance evaluations.
  • Provides direct client services in the absence of casework staff.
  • Maintains and reviews client records to ensure compliance with all mandates, including timely completion of progress notes, service plans and service referrals.
  • In consultation and conjunction with program director, provides decisive direction in all “at risk” client situations.
  • Serves as back up for Program Director, including supervising additional residential programs including Young Adult, Severely Mentally Ill and Forensic Program, as needed by program.
  • Responsible for rotating On Call Assignment.
  • Performs any other tasks/assignment as arise or needed by program.

Qualifications:

  • LMSW
  • Leadership and/or supervisory experience
  • Experience as a housing provider for clients with highly specialized needs and multiple psychosocial risk factors.
  • Periodic On Call availability with a flexible schedule when emergency duties or deadlines require it
  • Valid New York State Driver’s License

Contact: Jose Q. Vinluan Phone: (718)422-5903 Fax: (718)855-5821 E-mail: Jose.Vinluan@heartshare.org. When applying for a position, submitting a copy of your HeartShare Resume is a great way to highlight your accomplishments! The HeartShare Resume emphasizes to hiring supervisors what makes you unique as an employee! HeartShare Human Services is an equal opportunity employer and always takes affirmative steps to hire and promote individuals solely upon the basis of their qualifications.

Type: Full Time

Contact: Jose.Vinluan@heartshare.org

Chief Operating Officer

Chief Operating Officer for Urban Pathways

Posted: Mar 13, 2015

Location: New York, NY

Founded in 1975, Urban Pathways is community-based human services agency pioneering the use of basic and therapeutic serves to respond to the problem of the homeless. Over the past 40 years, Urban Pathways has successfully served over 560 clients, served over 68,000 meals and placed approximately 150 individuals in permanent or transitional housing facilities.

Urban Pathways is a data-driven and innovative organization whose mission is to ensure that homeless and at-risk New Yorkers have the housing, services, and support they need to achieve and sustain independent stability and become fully integrated members of the community.

Urban Pathways has been growing steadily and is now seeking to enhance its management structure for future growth and is hiring a Chief Operations Officer. The board and CEO are looking for a mission-focused, seasoned, strategic and process minded leader with experience serving in a senior organizational capacity for a human services organization in New York City. The COO must be a leader who is able to help the management team deliver measurable, cost effective results to make Urban Pathways strategic vision a reality. Importantly, the successful COO will have the skills, sensitivity and personal confidence to tap into the power that each member of the team brings to this mission. The COO will be able to see the “big picture” and streamline the processes to create a stronger infrastructure on which to grow. While it is essential that the COO implement efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the client focused culture that drives the success of the organization.

BACKGROUND Founded in 1975, Urban Pathways is community-based human services agency pioneering the use of basic and therapeutic serves to respond to the problem of the homeless. Over the past 40 years, Urban Pathways has successfully served over 560 clients, served over 68,000 meals and placed approximately 150 individuals in permanent or transitional housing facilities. Urban Pathways is a data-driven and innovative organization whose mission is to ensure that homeless and at-risk New Yorkers have the housing, services, and support they need to achieve and sustain independent stability and become fully integrated members of the community. For nearly four decades, Urban Pathways has served New York City’s most vulnerable residents with quality supportive housing and other essential services to help homeless adults become more stable and independent, and move into more permanent housing. In response to growing demand and individuals’ increasingly complex needs, Urban Pathways’ services have expanded over time from drop-in centers to supportive housing residences and outreach and referral programs. Current programs include: • Five Outreach Programs • One Drop in Center • Two Safe Havens • Five Supportive Housing Residences (three additional under construction) • One permanent housing apartment (one additional under construction) • 170 – unit Scattered-Site Housing program • Vocational Training and readiness Programs Outreach Programs: including PATH, Flatiron BID, Fashion Center BID, Newark Airport and ADE, serves homeless men and women with supportive housing, mental health and substance abuse services and other rehabilitative, treatment, vocational, and self-help services. Through these programs Urban Pathways was able to engage 1,138 clients in 2013. Drop-in Center: The Olivieri Drop in Center for Homeless Adults opened 28 years ago as a women-only facility, and in 2009 transitioned to a co-ed program. At the site, Urban Pathways offers on-site medical, mental health and substance abuse assessments as well as access to meals, clothing, showers, and rehabilitation and recovery programs. Safe Havens: An Urban Pathways safe haven is a temporary housing facility for homeless individuals who have been diagnosed with a serious and persistent mental illness and have not successfully engaged in conventional housing or outpatient treatment. While in the safe havens, clients have access to a number of services including entitlements and benefits; medical and psychiatric services; referrals to addiction outpatient treatment programs; monitoring of medications; life skills training; individual and group supportive counseling; and housing placement services. Supportive housing units: Supportive housing is a successful, cost-effective combination of affordable housing with services that helps people live more stable, productive lives. The primary goal was and still is to ensure single adults move rapidly and directly into housing from the street. Scatter-site program: Scattered-site living provides clients with special needs an opportunity to live in the community in an apartment setting while still receiving supportive services. These programs assist individuals with their reintegration into the community and move toward greater stability and independence. Clients work with Case Managers to develop mutually agreeable goals and service plans aimed at improving their individual lives. Vocational Training and Readiness Program: UPwards Employment Services is an employment program for individuals with a psychiatric diagnosis often with multiple barriers to employment: justice histories, poor work histories, substance abuse and/or limited education. The UPwards program incorporates components of the supported employment model that emphasizes quick assessment and job training, collaborative goal setting and job searching, while providing unlimited supportive counseling and resources throughout the job search, placement and beyond. Headquartered just outside of Manhattan’s Time Square, Urban Pathways has a staff of approximately 260 and a budget of about $20 million. To learn more about Urban Pathways, go to www.urbanpathways.org. POSITION Urban Pathways has been growing steadily and is now seeking to enhance its management structure for future growth and is hiring a Chief Operations Officer. The board and CEO are looking for a mission-focused, seasoned, strategic and process minded leader with experience serving in a senior organizational capacity for a human services organization in New York City. The COO must be a leader who is able to help the management team deliver measurable, cost effective results to make Urban Pathways strategic vision a reality. Importantly, the successful COO will have the skills, sensitivity and personal confidence to tap into the power that each member of the team brings to this mission. The COO will be able to see the “big picture” and streamline the processes to create a stronger infrastructure on which to grow. While it is essential that the COO implement efficient and effective systems to increase the productivity of the organization, it is also critical that the team retain the client focused culture that drives the success of the organization.

RESPONSIBILITIES

  • Serve as the internal leader of the organization. Work closely with the CEO in designing, and implementing organizational strategies.
  • Provide strong day to day leadership; support an open door policy among all staff; cultivate the values of a client driven culture throughout the organization.
  • Provide direct oversight of Facilities, Programs, Human Resources, Training, Information Technology, and general administrative functions.
  • Create coaching and professional development opportunities for senior program staff and program directors.
  • Responsible for risk management and legal activities: letters of agreement, contracts, leases, and other legal documents and agreements.
  • Ensure that the organizations’ programs are in compliance with all federal state, funding, and city regulations, certifications, and licensing requirements.
  • Create, edit, review, and keep current a range of operational policies and internal controls.
  • Along with the CEO determine areas of focus; identify success metrics and evaluate program outcomes.
  • Supervise the preparation of RFPs in response to existing and new program opportunities.
  • Working with the CEO, submit reports to the Board of Directors and act as staff liaison to the relevant board committees.
  • In partnership with the CEO, serve as a key external leader in working with local nonprofits, elected officials, funders, managed care organizations and community leaders to expand Urban Pathways’ impact on improving the lives of homeless individuals.
  • Maintain audit and continuously improve security management to protect the organization’s information technology assets and information.
  • Assess the organization’s IT contracts to ensure provided equipment and services meet the organization’s current needs and budget.

QUALIFICATIONS

  • Bachelor’s degree required; Masters or additional advanced degree and/or certifications preferred.
  • 10+ years of progressively responsible professional health/human service experience with a minimum of five years in a leadership role.
  • A proven track record of success as a strong, collaborative internal manager and external representative of an organization.
  • Significant knowledge in the fields of behavioral health and homeless services, with broader knowledge around supportive and affordable housing.
  • Strong community relationships in NYC, across government sectors but with an emphasis on health and human services.
  • An ability to develop, manage and assess budgets and financial reports in conjunction with the Chief Financial Officer (CFO).
  • Strong development experience with foundations and government funders.
  • Strong planning and organizational skills.
  • Comfortable initiating new projects, able to work self-directed, have good instincts and a willingness to ask for help when required.
  • A creative and energetic personality with strong interpersonal relationship skills.
  • Ability to work and communicate with a variety of stakeholders, including business leaders, philanthropists, service providers, public officials, volunteers, consumers, etc.
  • Excellent oral and written communication skills.
  • A valid New York State driver's license with a history of safe and responsible driving preferred along with the ability/ willingness to travel between program sites.

COMPENSATION An attractive and competitive compensation package with a generous benefits package, commensurate with level of experience is available.

Type: Full-Time

Contact: UrbanPathways-COO@drgnyc.com

Clinical Coordinator

Clinical Coordinator for Common Ground

Posted: Mar 12, 2015

Location: New York, NY

The Safe Haven uses a low-barrier approach to provide transitional housing to 138 chronically street homeless men who are referred from street outreach teams. The Safe Haven seeks to provide a safe and supportive environment for individuals who have traditionally been considered “hardest to serve” and to assist these individuals in securing permanent housing. The Clinical Coordinator is responsible for ensuring that service provision is of the highest quality and is consistent with a housing first/harm reduction approach. The Clinical Coordinator oversees a staff of six, liaises with psychiatric support services, interacts daily with multiple outreach providers, and serves as a member of the Andrews management team.

Responsibilities:

  • Supervise 5 full-time case managers
  • Provide clinical direction and leadership to the program;
  • Help troubleshoot, problem-solve, and strategize solutions around client engagement and challenging behaviors.
  • Promote a staff and resident culture that emphasizes housing placement as a measurement of success;
  • Ensures that clients are ready for housing placement within 90 days of entering the Safe Haven.
  • Oversee development & implementation of individual service plans;
  • Ensure documentation of client contact and progress is comprehensive and timely.
  • Assess and evaluate client functioning.
  • Supervise and conduct case conferences.
  • Coordinate delivery of care with multiple service providers, particularly outreach teams;
  • Work collaboratively with outreach teams to ensure individuals succeed in transitional housing and avoid a return to homelessness.
  • Provide support and guidance to front-line staff, including security and house managers, in managing difficult situations and successfully de-escalating conflict.
  • Performs other related duties as assigned

Qualifications Include:

  • Minimum 5 years experience working with chronically homeless populations
  • Housing-based case management experience strongly preferred
  • Previous supervisory experience
  • Strong clinical and assessment skills
  • Proficiency in motivational interviewing techniques preferred
  • Superb collaborative skills;
  • Ability to work successfully with a wide range of internal and external stakeholders
  • Creativity, strong problem-solving ability
  • Demonstrated success in working in a fast-paced environment
  • Ability to delegate and motivate both staff and residents
  • High level of maturity
  • Ability to communicate (verbally and written) with diverse populations and stakeholders.

LMSW EOE/M/F/Vet/Disabled

Type: Full-time

Contact: https://www4.recruitingcenter.net/Clients/commonground/PublicJobs/controller.cfm?jbaction=JobProfile&Job_Id=10391&esid=az

Substitute Cook

Substitute Cook for Henry Street Settlement

Posted: Mar 12, 2015

Location: New York, NY

Department: Good Companions Senior Center Start Date: ASAP Hours: Part time, per diem Salary: Commensurate with experience

Company Overview: Since 1893, Henry Street has delivered the most effective, compassionate and comprehensive services possible to residents of the Lower East Side. As a multifaceted not-for-profit, Henry Street provides innovative social services, arts programs and healthcare services from 17 locations throughout the Lower East Side. Building upon its legacy for innovation and effective programming, Henry Street has grown to offer more than 50 different programs, currently making it one of the most comprehensive settlement house in New York City, as well as one of the City’s largest social service agencies. Henry Street is governed by a 45-member Board of Directors and is supported by government grants and contracts, as well as foundation, corporate and individual support.

Good Companions is Henry Street Settlement’s multilingual and multicultural senior citizen center. We have been welcoming individuals (60 years and older) for more than 60 years. The kitchen is responsible for preparing 180 meals for lunch and 90 meals for dinner Monday through Friday and 90 meals for our lunch program on Sundays.

Qualifications:

  • High school diploma or GED and two (2) years of food service experience required
  • Culinary arts experience preferred
  • At least one (1) year experience working with senior citizens preferred
  • State and city food service sanitation certificate preferred
  • Heavy lifting required – at least 50 pounds maximum
  • Must be available to work Sundays
  • Available to work on call with little notice

Responsibilities:

  • Under the direction of the Head Cook and/or Food Service Manager ensure that congregate meals are prepared according to our DFTA standardize recipes and cooked to the appropriate food temperatures deemed by the Department of Health and DFTA for meal service
  • Assist Head Cook and/or Food Service Manager with the daily supervision of volunteers and other food service workers, particularly as it relates to food production, cleanliness of kitchen, and storage areas
  • Anticipate food service needs for the day and upcoming week to ensure that all preparations for production needs are met
  • Ensure that proper sanitation, cleaning schedules, and safety guidelines in the kitchen are followed at all times
  • Maintain compliance with all food handling procedures, including those of the Department of Health, the Department for the Aging, and Henry Street Settlement
  • Oversee accurate record-keeping of food production and of food and refrigeration equipment temperature logs on a daily basis
  • Work closely with Food Service Manager and/or Head Chef to ensure that all food and kitchen supplies are ordered and received in a timely manner
  • Other duties as assigned by the Food Service Manager and Head Cook

Apply To: Please send resume and cover letter to jobs@henrystreet.org. Indicate "Substitute Cook" in subject of e-mail. Due to the high volume of applicants, only qualified candidates will be contacted. Henry Street Settlement is an equal opportunity employer/program.

Type: Part time

Contact: jobs@henrystreet.org

Clinical Resource Coordinator

Clinical Resource Coordinator for Henry Street Settlement

Posted: Mar 06, 2015

Location: New York, NY

Program Overview: Jobs Plus provides community members with opportunities to improve skills and build confidence to secure employment. Our program provides the tools and resources needed to begin and complete a successful job search. Even after a job is secured, we continue to work with clients, offering alumni activities to help with career advancement. This position will assist Jobs Plus job seekers in removing barriers that hinder their ability to find and keep jobs.

Qualifications:

  • Master’s Degree in Social Work, Psychology or related field, and three (3) years of relevant experience required
  • Demonstrated experience providing comprehensive assessment and case management services to large caseload of targeted population
  • Understanding of NYC based social service resources and public benefits programs; understanding of ACCESS-VR a plus
  • Strong organizational skills and ability to multi-task
  • Self-motivated and able to work efficiently and effectively under pressure
  • Excellent communication and interpersonal skills
  • Computer proficiency including data collection software packages, local area networks, and the Internet
  • SIFI Certified a plus
  • Bilingual (English/Cantonese or English/Spanish) preferred

Responsibilities:

  • Support identified clients throughout their job search, employment and career advancement by providing coaching, case management and referrals to support services
  • Complete all program and contract required steps for assessment, service plan development, and service plan implementation and tracking with all participants assigned to caseload
  • Collect all contractually required data, and complete thorough and timely case notes by deadline dates
  • Coordinate intake and assessment activities, including registration paperwork, vocational assessments, basic skills and language tests, with potential participants
  • Maintain regular contact with each participant’s support system, as well as other stakeholders
  • Complete home visits and internship site visits, when applicable
  • Meet with each participant on caseload for a counseling/case management session a minimum of two times per month
  • Facilitate educational and personal development groups around barrier reduction issues as requested
  • Attend meetings, workshops, and conferences as requested
  • Complete basic reporting requirements including, but not limited to progress notes, client tracking, and pre- and post-tests
  • Travel to multiple service sites within the division
  • Connect participants to necessary services both within and outside the agency
  • Conduct follow-up and retention activities with participants and employers for potential re-engagement, placement documentation, engagement in post-placement services
  • Other duties as assigned by supervisor

Apply To: Please send resume and cover letter to jobs@henrystreet.org. Indicate "Clinical Resource Coordinator" in subject of e-mail. Due to the high volume of applicants, only qualified candidates will be contacted. Henry Street Settlement is an equal opportunity employer/program.

Type: Full time

Contact: jobs@henrystreet.org