COVID-19 RESOURCES: Health, Mental Health and Crisis Support

Doctors Without Borders Health Helpline
Helpline for non-medical staff working with vulnerable populations in NYC and have Covid-19 or other health related questions.
5/14/20 COVID-19 IPC Recommendations for Supportive Housing Facilities

New Wellness Self-Management COVID Tools 
The Center for Practice Innovations has developed six new Wellness Self-Management (WSM) lessons, which can be used remotely (or face-to-face) in individual and group meetings. WSM lessons are a curriculum-based clinical practice designed to assist adults in managing serious mental health problems which focus on recovery, mental health wellness, relapse prevention and more.

Corporation of Supportive Housing Client Covid-19 Advocacy Form
The purpose of this form is to provide critical information to health care and hospital workers for residents in supportive housing who need care during the COVID-19 epidemic. It is recommended to provide the resident with several copies to bring to the hospital so that staff there know critical information about the individual’s health and housing status.

NYC Mobile Crisis Units
Responds to mental health crises in the community within 48 hours of receiving a referral. Response time depends on the urgency of the call.  Any concerned person can make a referral to the mobile crisis services by calling NYC Well at 1-888-NYC-WELL (1-888-692-9355) or by filling out an online referral form here
 - References to danger or emergency can result in NYC Well or the Mobile Crisis Unit team in dispatching a police squad car as well
 - This service is not available in Staten Island

Digital Mental Health Resources
Free digital mental health resources for the duration of the COVID-19 pandemic

Crisis Text Line
Provides free, 24/7 support via text message. Text HOME to 741741 to connect with a Crisis Counselor.

National Health Care for the Homeless Council
Failure to accommodate substance use disorders will likely mean increases in fatal overdoses/dangerous withdrawals, higher rates of vulnerable people leaving I&Q against medical advice, and compromised individual and public health.
Reducing Harm for People Using Drugs & Alcohol During the COVID-19 Pandemic: A Guide for Alternate Care Sites Programs

Office Hours for Frontline Workers
OASAS has developed with the Institute for Trauma and Trauma informed Care (ITTIC) at the University of Buffalo to offer office hours to frontline staff, responding to Trauma in the midst of the current Public Health Crisis. OASAS will be offering the office hours on different topics every two weeks for the next 6 weeks. There are two opportunities to attend an Office Hours session on each topic, so please register for the date and time below that works best for you. Note: pre-registration is required.

Click here for Office Hours for OTPs and Community-based Providers.
Click here for Office Hours for Peer workforce
Click here for Office Hours for Inpatient/Residential/RRSY Providers

NYC East New York Health Hub (Community Health Network) still seeing patients!
Monday thru Friday, 9 to 5
2581 Atlantic Ave. 1st Floor
Brooklyn, NY 11207
Tel (718) 495-6700 (This number can be used for 24/7 access to a CHN provider)

Neighborhood Coalition for Shelter’s Chance for Change clinic is still operating remotely for recovery and health. Chance for Change is an OASAS-licensed outpatient substance-use treatment program. See here for more information.
To enroll: or 917-677-0723.

The Bridge is offering its SUD OASAS Outpatient program at this time and intakes can be made through their Outpatient Central Intake (OCI) access line.
Intake number: 212-663-3000 ext. 1372. 

Fortune Society’s “Treatment Services” OASAS program provides outpatient CBT-based individual counseling for persons with substance use problems with history of justice involvement at any point in their lives. They are delivering this service remotely via zoom or if the client does not have internet access, via phone. TS accepts all insurance plans; they do not charge co-pays.
Intake contact: Ms. Jasmine Lastra at or by phone at 347-510-3669. 

Fortune is also running their mental health clinic, “Better Living Center (BLC)” remotely which provides initial assessment and individual therapy, as well as psychiatric medication services if needed. Part of the suite of services includes collateral sessions and “complex care” coordination with other providers. The clinicians are all LMSWs, the medication is provided via psychiatric nurse practitioners (“NPs”). BLC accepts all insurance plans and do not charge co-pays. 
Intake contact: Mr. Andrew Tate at or 718-906-2982.